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Sandeep Guha

@sandeepguha

Core banking transformation leader at UBS, leading the Thought Machine Deposits implementation for UBS Americas’ national bank charter programme.

India

Message

At UBS Business Solutions, I own the end-to-end Thought Machine core banking implementation for UBS Americas’ strategic national bank charter programme. I lead the Deposits programme lifecycle, from strategy and product definition through architecture, delivery planning, and go-live readiness.

Previously, at ICICI Lombard General Insurance, I held executive accountability for the Technology Operations portfolio and built a Digital Agent Platform that improved SLAs by 30% and expanded team capacity by 25%. At Cognizant Business Consulting, I delivered core banking transformation programmes for ABN AMRO, Lloyds Bank, and Julius Baer using Temenos T24 and WealthSuite.

Experience

Work history, roles, and key accomplishments

Current

Head of Transformation – BUSA Core Banking

Current

UBS Business Solutions

Jan 2023 - Present (3 years 9 months)

Program Lead accountable for the end-to-end implementation of a cloud-native core banking platform (Thought Machine) supporting UBS Americas' strategic national bank charter programme. Owns the full programme lifecycle spanning strategy, product definition, architecture alignment, solution design, build, testing, migration planning, and go-live readiness.

Thought Machine Core Banking Program Management Cloud Native Strategy Architecture Solution Design Testing Migration Planning Go Live Governance Budget Management Risk Management Stakeholder Management Agile Sprint Planning Backlog Management

Portfolio Head – Technology Operations & Strategy

ICICI Lombard General Insurance

Jan 2019 - Dec 2023 (4 years 11 months)

Executive accountability for the end-to-end Technology Operations portfolio, leading a 160+ member internal and partner workforce with an annual budget of INR 60M. Redesigned the technology operations model across Customer Channels, Agent Onboarding, Policy Administration, and Claims, introducing a structured L0/L1/L2 support model and E2E support strategy.

Technology Operations Strategy Budget Management SLA Management Partnership Management Team Leadership Digital Transformation Process Redesign L0 L2 Support Operations Vendor Management Performance Management COVID 19 Continuity

Senior Manager – Business Consulting

Cognizant Business Consulting

Jan 2009 - Dec 2019 (10 years 11 months)

Senior consulting leader delivering core banking transformation programmes for Tier-1 global banking clients using Temenos T24/WealthSuite across private wealth, retail, lending, payments, and financial crime. Led business requirements, solution design, and executive workshops for multiple large-scale transformation projects.