sana sk

I’m a B.Tech Computer Science graduate who thrives on turning messy operational data into clear, measurable improvements. I enjoy building repeatable processes and using analytics to make decisions that move the business forward.

As a Quality Specialist at Amazon, I develop and optimize workflows for driver support, map edits, and transportation analytics by collaborating with intra-space teams. I build interactive Power BI dashboards to track SLA adherence, quality benchmarks, and productivity trends, ensuring leaders have actionable visibility.

I also use SQL and visualization tools for root-cause analysis—spotting process inefficiencies, implementing corrective actions, and improving workflow efficiency. My focus is always on meeting global transportation quality standards while strengthening the customer experience.

Previously, as a Catalog Specialist at Amazon, I conducted data analysis to uncover trends and patterns, supporting strategic recommendations that improved operational efficiency and business growth. Outside of work, I’ve built projects including an online shopping experience using Java/HTML/JavaScript and a Python-based face mask landmark detection system, strengthening my problem-solving and fast-learning mindset.