Seeking a long/part-term remote role with a US or UK property management company. I bring experience in property operations, maintenance coordination, leasing, and Airbnb/Booking.com support. I value teamwork, clear communication, and professional growth.

Sana Hamid
@sanahamid
Senior Property Management & Short-Term Rental Operations Specialist | US & UK Property Operations | Maintenance, Leasing & Guest Experience
What I'm looking for
I’m a Property Management and Short-Term Rental Operations Specialist with 8+ years of experience supporting US- and UK-based property management teams, residential portfolios, and vacation rental operations.
I specialize in keeping property operations organized and running smoothly—from maintenance coordination, vendor management, and tenancy administration to Airbnb and Booking.com support, claims submission, cleaner coordination, and tenant and guest communication.
With experience across residential property management and short-term rentals, I understand the importance of timely follow-ups, accurate documentation, clear communication, and reliable coordination between property managers, owners, tenants, guests, and service providers.
I’ve worked with international teams in remote environments, handling competing priorities while keeping maintenance requests, leasing records, property readiness, and operational tasks on track.
My experience includes working with property management systems such as AppFolio, Propertyware, Yardi, Rent Manager, and Buildium, alongside rental platforms including Airbnb, Booking.com, VRBO, Zillow, and MLS.
I’m looking to work with a property management company, vacation rental operator, real estate investor, or growing real estate business that needs a dependable professional to manage day-to-day operations, coordinate vendors, support tenants and guests, and keep properties running efficiently.
I bring a practical, hands-on approach to property operations, strong written communication, attention to detail, and a commitment to consistent follow-through.
Experience
Work history, roles, and key accomplishments
Agent & Claims Submitter
RedAwning
Jan 2024 - Jan 2025 (1 year)
Supported guest and property-related enquiries, coordinated follow-up, and helped resolve operational issues. Prepared and submitted claims with supporting documentation and coordinated cleaner assignments for property turnover.
Tenancy & Short-Term Rental Coordinator
MJA Group (UK)
Jan 2023 - Jan 2024 (1 year)
Supported tenancy administration and day-to-day property management for a UK-based team. Coordinated maintenance requests, short-term rental operations on Airbnb and Booking.com, and guest communication.
Senior Maintenance Coordinator
Logical Property Management
Jan 2022 - Jan 2024 (2 years)
Coordinated preventive and responsive maintenance across multiple properties, prioritizing work orders and follow-up. Assigned work to technicians and vendors, monitored progress, and tracked maintenance expenses.
Senior Property Manager & Maintenance Coordinator
Jordan Street Homes, LLC
Jan 2021 - Jan 2022 (1 year)
Managed day-to-day residential property operations including listings, leasing, renewals, and move-in/move-out processes. Maintained tenant ledgers, coordinated maintenance, and supported HUD/Section 8 correspondence.
Assistant Property Manager
ALNA Management Inc.
Jan 2017 - Jan 2021 (4 years)
Supported leasing, application processing, property listings, tenant communication, and rental documentation. Coordinated inspections, move-ins/move-outs, deposit handling, and maintenance scheduling.
Business Developer
Valley Career Services
Jan 2018 - Jan 2019 (1 year)
Maintained operational spreadsheets and handled client correspondence by phone and email.
Education
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Sana hasn't added their education
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