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@samyuser3

Senior Automation Analyst at Banco de Occidente who automated insurance operations and processed 6,000 documents monthly without manual uploads.

Colombia
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At Banco de Occidente, I led the design and implementation of Administrador Integral de Seguros, eliminating manual controls and improving traceability. I also developed Negociador Digital FANE, automating financial calculations and standardizing portfolio management.

I automated end-to-end indexing that handled about 6,000 documents and nearly 2,000 requests monthly without manual uploads. I implemented indexing for credit cards, digital savings accounts, and payroll, and introduced a Bizagi workflow for more than 170 users.

At Beneficiar Entidad Cooperativa, I gathered requirements, assessed development feasibility, and coordinated deployments. At AXA Colpatria, I developed two RPA solutions and supported process discovery, testing, and infrastructure readiness.

Earlier at AXA Colpatria, I supported Athento and modeled processes in Bizagi, alongside records-management and archive centralization work. I’m currently pursuing a bachelor’s degree in Artificial Intelligence at Universidad de Palermo.

Experience

Work history, roles, and key accomplishments

BC

Analista de Requerimientos

Beneficiar Entidad Cooperativa

Sep 2021 - May 2022 (8 months)

Levantamiento de requerimientos de las áreas y evaluación de viabilidad de desarrollos. Definición de alcance, glosario técnico y entornos de prueba; QA en ambientes de prueba y producción controlada.

AC

Analista Centro de Excelencia e Innovación (CoE)

AXA Colpatria

Nov 2020 - Sep 2021 (10 months)

Desarrollo de dos RPA: envío de contratos desde formulario web y liquidación de facturas sobre AS400. Levantamiento de procesos para entrega a desarrollo, pruebas de adherencia y ajuste de prerrequisitos de infraestructura.

AC

Analista II Soporte Athento / Analista y Auxiliar de Servicios de Información

AXA Colpatria

Dec 2013 - Oct 2019 (5 years 10 months)

Parametrización y soporte de Athento, modelado en Bizagi, casos de uso e historias de usuario. Levantamiento de TRD por proceso y seguimiento de auditorías, indicadores de gestión documental, administración de bases de datos, presupuesto del área y personal a cargo.

SE

Gestión documental

SERDAN

Oct 2008 - Jan 2013 (4 years 3 months)

De auxiliar a técnico de gestión documental: organización, digitalización y custodia de archivo físico y digital. Participación en la certificación ICONTEC ISO 9001 de Digitalización y Custodia de Historias Laborales y en la restructuración del proceso de alistamiento.

Education

Degrees, certifications, and relevant coursework

Universidad de Palermo logoUP

Universidad de Palermo

Licenciatura en Inteligencia Artificial, Artificial Intelligence

2026 -

Pursuing a Licentiate degree in Artificial Intelligence, expected to complete in October 2029.

Microsoft logoMI

Microsoft

Certificado Profesional de Microsoft AI Agents: From Foundations to Applications, Artificial Intelligence

Earned the Microsoft AI Agents: From Foundations to Applications professional certificate in September 2026.

Google logoGO

Google

Certificado Profesional de Google Data Analytics, Data Analytics

Earned the Google Data Analytics Professional Certificate in July 2026.

Politécnico Grancolombiano Institución Universitaria logoPU

Politécnico Grancolombiano Institución Universitaria

Ingeniería Industrial, Industrial Engineering

Completed a degree in Industrial Engineering in 2021.

Universidad de Palermo logoUP

Universidad de Palermo

Inteligencia Artificial y Ciencia de Datos para Negocios, Artificial Intelligence and Data Science

Completed a course on Artificial Intelligence and Data Science for Business in August 2026.

Google logoGO

Google

Google Project Management, Project Management

Earned the Google Project Management certificate in August 2026.

Anthropic logoAN

Anthropic

Claude Code in Action, Artificial Intelligence

Completed the Claude Code in Action course in June 2026.

CE

CEDESISTEMAS

Automatización de Procesos (RPA) con UiPath, Robotic Process Automation

Completed a course on RPA with UiPath.

EA

EUD Academy

Scrum Master, Project Management

Earned the Scrum Master certification in August 2021.

AU

Asturias Corporación Universitaria

Diplomado en Gerencia de Proyectos, Project Management

Completed a diploma in Project Management in June 2021.

SENA logoSE

SENA

Formación de Auditores Internos de Calidad ISO 9001, Quality Management

Completed training as an Internal Quality Auditor for ISO 9001.

UiPath Academy logoUA

UiPath Academy

RPA Implementation Methodology, Robotic Process Automation

Completed the RPA Implementation Methodology course.

Politécnico Grancolombiano Institución Universitaria logoPU

Politécnico Grancolombiano Institución Universitaria

Tecnología en Logística, Logistics

Completed a degree in Logistics Technology in 2019.

Korea Advanced Institute of Science and Technology (KAIST) logoKK

Korea Advanced Institute of Science and Technology (KAIST)

AI Materials, Artificial Intelligence

Completed the AI Materials course in July 2024.

Cisco logoCI

Cisco

Cybersecurity Essentials, Cybersecurity

Earned the Cybersecurity Essentials certificate in June 2021.

Tech stack

Software and tools used professionally

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