Carlos Eduardo Sandoval Gonzalez

Advised RENIEC on analysis and redesign of core business processes, modeled processes using BPMN 2.0, and applied ArchiMate guidelines within an enterprise architecture framework.

Advised customers on business needs and automation solutions using Bizagi, participated in pre-sales activities, and provided architectural guidance for process implementation.

Provided consulting for analysis, redesign, and automation of business processes; led multidisciplinary teams and delivered training on BPMN and process automation.

Analyzed, designed, and implemented business process solutions; managed improvements and incidents; developed a guide for Bizagi version upgrade.

Provided functional consulting for analysis, design, redesign, and automation of business processes; trained users and project teams on BPMN and Bizagi.

Coordinated Enterprise Architecture research initiatives and developed guidelines for automation of electronic administrative procedures for the Colombian Government Online program.

Analyzed, designed, and optimized business processes; conducted GAP analysis and identified risks; delivered training on BPMN, Bizagi, and process automation.

Evaluated business processes, policies, procedures, and internal controls; analyzed compliance and performance; developed the company's risk map.

Evaluated performance of business areas, internal controls, and operational processes; analyzed performance indicators and conducted benchmarking.

Completed training in IT Continuity in 2006.

Completed training in GSM Core Planning in 2005.

Completed training on Regulation and New IP Services in 2002.

Completed training on Risk Management Standards and the Role of Internal Audit in 2002.

Postgraduate Specialization in Telecommunications Law awarded on June 21, 2001.

Completed training on Telecommunications Services User Protection in 2000.

Completed training in Negotiation Skills in 1998.

Degree in Electronic Engineering awarded on April 25, 1997.