At Banco Itaú, I worked on end-to-end process transformation, from AS-IS diagnosis to TO-BE design using BPMN 2.0 and Lean Six Sigma. I also applied generative AI and prompt engineering to speed up analysis, documentation, and ideation.
At Mission SAS, I participated in automating the credit origination cycle, reducing processing time by 50%, and documented all processes in that cycle. Earlier, at Renting Automayor, I led documentation of 90% of the organization’s processes and implemented a measurement system covering all processes.
