Samuel Okide
@samuelokide
Analytical credit underwriter with compliance expertise and strong financial analysis skills.
United KingdomWhat I'm looking for
I am a driven credit underwriter with hands-on experience in financial assessment, compliance, and risk management within regulated UK financial services. I consistently apply analytical decision-making to deliver responsible lending outcomes aligned with FCA standards.
At Tesco Bank (Barclays Bank) I conduct affordability assessments, KYC analysis, fraud checks and present well-reasoned credit decisions while collaborating across teams to improve workflows and meet productivity KPIs.
My background spans customer-facing roles across financial and service organisations where I resolved complex queries, managed escalations, and maintained strict data protection and company policy compliance.
I hold an MSc in Digital Media Production and a BSc (Hons) in Computing, and I bring strong technical proficiency in Excel, SQL and Power BI to support data-driven risk assessment and process improvement.
Experience
Work history, roles, and key accomplishments
Credit Underwriter
Tesco Bank
Dec 2023 - Present (1 year 10 months)
Conduct financial assessments to ensure affordability and responsible lending under FCA Consumer Duty and AML requirements, performing KYC, due diligence, and fraud checks while optimizing workflows against SOPs and KPIs.
Customer Service Advisor
Driver Hire
Jun 2023 - Dec 2023 (6 months)
Provided high-quality customer service at Edinburgh Airport, managing client interactions in a fast-paced environment and ensuring professionalism and positive customer experiences.
Customer Service Executive
Blackcircles.com
Sep 2022 - Jun 2023 (9 months)
Resolved B2B and B2C queries, managed warranty escalations and negotiated resolutions while maintaining compliance with company policies and data protection standards.
Customer Services Advisor
TSYS Managed Services
Jan 2022 - Aug 2022 (7 months)
Handled high volumes of credit card-related queries with accuracy and confidentiality, delivering efficient case management and resolving complex numerical issues under pressure.
HCCustomer Service Consultant
HM Revenue & Customs
Feb 2021 - Jan 2022 (11 months)
Assisted customers with tax-related queries, providing accurate guidance and managing confidential casework involving complex numerical data.
Education
Degrees, certifications, and relevant coursework
OUOxford Brookes University
Master of Science, Digital Media Production
2016 - 2017
Grade: Merit
Completed an MSc in Digital Media Production with Merit focusing on practical and theoretical aspects of digital media production.
UAUniversity of Abertay
Bachelor of Science (Hons), Computing
2011 - 2015
Completed a Bachelor of Science (Hons) in Computing covering core computing principles and practical software development skills.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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