Samuel Mahama
@samuelmahama
I coordinate end-to-end international supply chains, improving OTIF, delivery reliability, and logistics performance across Europe.
BelgiumWhat I'm looking for
At Dockers Europe, part of Levi Strauss & Co., I coordinate demand planning, allocation, warehouses, 3PLs and sales across English, Italian and French markets. I maintain over 98% OTIF and reduced late deliveries in Italy by 35% through proactive risk monitoring.
I manage the full SAP order lifecycle, from purchase orders and allocation through transport booking, proof of delivery and invoicing. I also lead asset recovery, stock protection and process improvements adopted across the South Europe cluster.
Previously at Metsä Board, I owned supply-to-invoice operations for international customers and consistently achieved 99%+ delivery reliability. My background also includes secure logistics for investment-grade diamonds, compliance, customs coordination, quality control and KPI reporting.
Experience
Work history, roles, and key accomplishments
Central coordination point between demand planning, allocation, DC/warehouse teams, 3PLs and sales across multiple European markets. Delivered and maintained >98% OTIF and reduced late deliveries by 35% in the Italian market through proactive risk monitoring.
Supply Chain Coordinator / Senior Customer Service Representative
Metsä Board
Sep 2016 - Apr 2023 (6 years 7 months)
Owned the end-to-end supply-to-invoice process for a multimillion-euro portfolio of international customers. Coordinated production scheduling, mill loading, transport and customs clearance to consistently achieve 99%+ delivery reliability.
Client Supply Chain & Logistics Coordinator
Absolute Diamonds
Sep 2014 - Jul 2015 (10 months)
Managed secure, end-to-end logistics of high-value polished diamonds from sourcing through independent grading (HRD/GIA) to insured final delivery. Ensured 100% chain-of-custody compliance with Kimberley Process and industry regulations.
Education
Degrees, certifications, and relevant coursework
Institute of Gemmology
Diploma in Diamond Grading, Diamond Grading
Grade: Distinction
Diploma in Diamond Grading with Distinction from the Institute of Gemmology, Belgium, completed in 2007.
University of Luton
BSc (Hons), Business Decision Management
Grade: 2:1
BSc (Hons) in Business Decision Management with a 2:1 from the University of Luton, UK, completed in 1997.
University of Luton
HND, Business Information Technology
HND in Business Information Technology from the University of Luton, UK, completed in 1995.
Tech stack
Software and tools used professionally
Availability
Location
BelgiumAuthorized to work in
United KingdomSalary expectations
Skills
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