Open to opportunities

Sam TC

@samtc

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I drive partner onboarding, commercial execution, and cross-functional launches across Mexico, the U.S., and LATAM.

Mexico

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What I'm looking for

I'm looking to lead partner operations, implementation, strategic partnerships, or client-facing commercial execution where I can coordinate cross-functional teams, manage complex relationships, and deliver strong launch and business outcomes.

I'm currently a Premium Onboarding Partner at DoorDash, owning a portfolio of 64 active merchant accounts from commercial handoff through activation. I coordinate sales, POS and integrations, operations, menus, hardware, and support to protect launch outcomes.

Previously at FAIH Group, I converted approximately 80 qualified opportunities into 17 closed corporate experience projects worth more than $1.3M MXN. I developed proposals, negotiated commercial terms, and translated client objectives into executable plans across vendors, creative teams, operations, and venues.

I've built strategic client and partner relationships across technology, hospitality, experiential business, and cross-border services, including work with American Express, JPMorgan, Meta, Google, Uber, Gucci, LVMH/Guerlain, Samsara, Veeva, Creel, and Profuturo. My experience also includes multi-market B2B brand execution at Rufina Maguey Silvestre and private and corporate operations at Malibu Farm.

Since 2020, I've supported cross-regional partnerships and strategic initiatives across Mexico, the U.S., Chile, and LATAM. I bring native English and Spanish, along with training in AI/ML, product management, and design thinking.

Experience

Work history, roles, and key accomplishments

Current

Premium Onboarding Partner

Current

DoorDash

Jul 2026 - Present (2 months)

Owned a portfolio of 64 active merchant accounts from commercial handoff through activation, coordinating sales, POS/integrations, operations, menu, hardware, and support dependencies. Tracked launch readiness and performance signals, identified blockers and risk, and escalated complex issues to drive timely decisions.

Partner Onboarding Implementation Stakeholder Management Risk Management Escalation Management Cross functional Coordination Merchant Operations

Client Operations & Commercial Execution

FAIH Group

Apr 2025 - May 2026 (1 year 1 month)

Managed the commercial cycle for corporate experiences and strategic accounts, converting ~80 qualified opportunities into 17 closed projects representing approximately $1.3M MXN in revenue. Built and managed relationships with enterprise and premium clients including American Express, JPMorgan, Meta, Google, Uber, Gucci, LVMH/Guerlain, Samsara, Veeva, Creel, and Profuturo.

Commercial Execution Proposal Development Negotiation Vendor coordination Risk Monitoring Strategic Accounts

Key Accounts Coordinator / Brand Strategist

Rufina Maguey Silvestre

May 2022 - Nov 2024 (2 years 6 months)

Managed multi-market brand execution and B2B client relationships, supporting growth through strategic initiatives, partner relationships, commercial coordination, and cross-functional execution across U.S. markets.

Brand Strategy B2B Relationship Growth Commercial Coordination Cross Functional Execution Multi Market Management

Operations Associate

Malibu Farm

Mar 2023 - Sep 2024 (1 year 6 months)

Supported private and corporate operations; used Salesforce and analytics tools to track performance, improve workflow visibility, and optimize service execution.

Salesforce Analytics Workflow Optimization Operations Support

Project Manager, Strategic Initiatives & Partnerships

FourFourTwo Türkiye (LATAM)

Mar 2020 - May 2021 (1 year 2 months)

Coordinated operations and communication strategies aligned with the Turkey operation, managed key relationships with corporate clients in Mexico and Chile, and supported cross-regional partnership initiatives and strategic project execution.

Project Management Strategic Partnerships Communication Strategy