I'm a QA Test Engineer at Tata Consultancy Services supporting CIGNA, where I design and execute manual test cases from business requirements and functional specifications.
I validate application changes through functional, regression, ETL, database, SQL, and API testing. I use Postman, JIRA, and Zephyr to validate responses, manage defects, and maintain test execution information.
Previously at Cognizant Technology Solutions, I supported Express-Scripts application changes and production operations, performing root-cause analysis, monitoring reports, and collaborating with L1, L2, and L3 teams to meet resolution SLAs.

