Sami T

Owned QA feature/defect testing and release management for the Consumer Experience web and mobile suite. Identified 37 critical/high defects in the first 90 days, reduced testing time by ~50% using a Lighthouse-based regression/release safety check, and led launches including a mortgage calculator redesign with zero defects.

Led iOS QA for feature projects, bug fixes, regression, and exploratory testing. Created 356 JIRA user stories and improved release cadence from monthly to bi-monthly for App Store submissions, while collaborating on endpoint migration validation.

Performed UI, functional, end-to-end, regression, and API testing for the Registration and Admin teams. Supported sprint/PI planning and defect management, completed full testing for the Keylight payment portal, and wrote Cypress automation for streamlined UI testing.

Identified critical defects that reduced crash rates by 50% over three months. Discovered 131 critical-to-medium defects, implemented regression processes increasing velocity by 15%, and designed exploratory testing that reduced Tier 1 support tickets by 24%.

Created and led a QA department providing daily cross-platform testing (functional, UI/UX, UAT, regression). Increased productivity by 300% in five months (500+ user stories) and implemented QA agile processes that contributed to a 190% increase in user signups, alongside a video upload test plan that reduced video-related bugs and improved video content by 173%.

Designed and implemented QA test plans and procedures, reducing reported defects by 30% in one year and 50% in two years. Supported site growth by over 40% in 2015 through improved quality and reduced customer issue emails by 50%.

Served as the sole QA tester for the Business/E-Commerce team, improving front-end QA coverage and verifying fixes for 500+ defects in the first six months. Implemented daily Selenium automation and release validation during the Qwest/CenturyLink merger, reducing inbound support tickets by 18% and tightening sprint timing by three days.

Managed QA and customer support activities supporting FoxSports.com operations over the 2005–2010 period. Provided oversight of testing and issue resolution workflows across customer-impacting experiences.

Worked as a QA analyst supporting test execution and defect reporting for software releases. Assisted with validation of functionality to support timely delivery.

Performed QA as an analyst, supporting testing activities for product releases. Focused on validating functionality and preparing defect documentation for engineering follow-up.

Served as a QA lead supporting QA testing and coordination for game/product releases. Owned parts of the QA workflow including defect identification and collaboration with development teams.

Earned a B.S. in Sociology from the University of California, Los Angeles (UCLA).