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vijay Mu

@mvbabuaimu

Quality Engineering Director at Workday, where I made AI-agent evaluations a release gate for agents serving 3,000 customers.

United States

Message

At Workday, I transformed the GTM QA function into an AI-powered, automation-first Quality Engineering organization, reducing defect leakage from 12.5% to 5% and reaching 90%+ automation. I also led the rollout of six AI agents automating parts of the software testing lifecycle.

I established evaluations for RAG AI agents as release-readiness gates, assessing accuracy, hallucination, grounding, security, safety, and bias. Those evaluations helped enable customer support automation with six AI agents used by 3,000 customers.

Earlier, I joined Auditoria.AI as its first QA/SRE hire and built a 20-person global organization from the ground up. Across my work, I focus on finding bugs before customers do and using automation and AI to improve efficiency.

Experience

Work history, roles, and key accomplishments

Current

Director of Quality Engineering

Current

Workday Inc.

Apr 2024 - Present (2 years 6 months)

Led a global QE organization, transforming QA into an AI-powered, automation-first function. Reduced defect leakage from 12.5% to 5% and accelerated release cycles by ~35%.

AI LLM RAG Evals DeepEval Playwright Tricentis Tosca CRT Jenkins Terraform Kubernetes AWS SonarQube Burp suite Nessus FedRAMP Salesforce AEM React NodeJS Python Kafka Informatica Docker Neoload JMeter

Head of QA and CloudOps

Rodan and Fields Inc.

Jun 2023 - Apr 2024 (10 months)

Led QA and SRE/DevOps teams for a global e-commerce platform, ensuring 99.5% service uptime. Drove tech stack modernization, reducing platform costs by 30%.

SAP Hybris NodeJS React MuleSoft Boomi Kafka Azure Kubernetes GCP Salesforce Selenium Rest Assured Appium TestNG Pingdom Dynatrace New Relic Splunk PagerDuty

Sr Director of QA and SRE/DevOps

Data.AI

May 2022 - Jun 2023 (1 year 1 month)

Led global QA and SRE/DevOps teams for a data-as-a-service platform. Improved CSAT from 70% to 90% in one year through quality improvements and automation.

Databricks Python Pytest SQL Kafka Snowflake Kubernetes AWS ETL Data Quality Monitoring Alerting

VP of QA and CloudOps

Auditoria.AI

May 2020 - May 2022 (2 years)

Built and led a 20-person global QA and SRE/DevOps organization from the ground up. Established automation strategy and CI/CD pipeline, enabling daily to weekly releases.

Amazon EKS Kubernetes Istio Docker Terraform RDS Elasticsearch Azure GCP OCR NLP SOC2 DevSecOps SAST DAST WAF DR BCP

Senior Director of QA

Elastica / Symantec / Broadcom

Apr 2015 - Mar 2020 (4 years 11 months)

Built and led a globally distributed QA organization for CloudSOC CASB SaaS product. Achieved 90% automation across REST APIs, web, mobile, and desktop.

CASB DLP Zero Trust REST APIs Web Mobile Desktop New Relic FedRAMP SOC2 Security Testing Performance Testing

Director of QA

Apollo Education Group

Oct 2010 - Apr 2015 (4 years 6 months)

Led QA for AWS-hosted learning platforms serving 400,000+ students. Reduced regression test suite runtime from 36 hours to 3 hours via parallel execution.

AWS BDD Test Driven Development A B Testing Testing Automation Parallel Execution