Samia Zia
@samiazia
Crisis counselor and case manager focused on suicide prevention, crisis intervention, and compassionate behavioral health support.
United StatesWhat I'm looking for
I’m a crisis counselor and case manager building my career in Clinical Mental Health Counseling, with a clear focus on crisis intervention and behavioral health. I provide person-centered support grounded in assessments, safety planning, and evidence-informed counseling approaches.
Across remote and on-site roles, I deliver crisis intervention through live chat, telephone, and SMS—helping clients in emotional distress through suicide prevention, supportive counseling, and referral services. I conduct risk and safety assessments, manage high-stakes interactions in line with HIPAA regulations, and follow up with high-risk clients to support care continuity.
I also support treatment planning and stabilization through biopsychosocial, depression and anxiety assessments, group psychoeducation, and crisis treatment plan development. Alongside my work, I’m pursuing a Master of Arts in Clinical Mental Health Counseling, motivated by the chance to continue professional growth and deepen my impact in crisis intervention and mental health care.
Experience
Work history, roles, and key accomplishments
Case Manager
Solstice Southwest
Dec 2024 - Present (1 year 7 months)
Monitored patients and implemented therapeutic strategies to meet individual treatment goals. Provided group psychoeducation and person-centered treatment plans, and conducted biopsychosocial crisis, depression, and anxiety assessments.
Provided crisis intervention, suicide prevention, and supportive counseling to clients in emotional distress through chat. Conducted safety assessments and managed interactions while adhering to HIPAA regulations.
Delivered crisis intervention, suicide prevention, and referral services to individuals in distress through telephone, SMS, and web chat. Performed risk assessments and follow-ups with high-risk clients, ensuring proper documentation and care continuity.
Crisis Intervention Specialist (QMHP)
Transicare Inc.
Feb 2022 - Sep 2022 (7 months)
Provided on-site crisis intervention and follow-up services for individuals in psychiatric crises. Developed crisis treatment plans and facilitated access to necessary support services.
Psychosocial Rehabilitation Specialist
Christabel LLC
Feb 2020 - Oct 2021 (1 year 8 months)
Assisted clients with mental health disorders in achieving personalized treatment goals and life skills. Promoted independent living and recovery through individualized support sessions.
Rehabilitation Therapy Technician III
Oct 2018 - Jun 2020 (1 year 8 months)
Monitored patients and implemented therapeutic strategies to meet individual treatment goals. Documented progress and de-escalated patient behaviors when necessary.
Education
Degrees, certifications, and relevant coursework
The Chicago School of Professional Psychology at Dallas
Master of Arts in Clinical Mental Health Counseling, Clinical Mental Health Counseling
2021 -
Activities and societies: Presented at The Chicago School’s Counselor Education- Online 7 Annual Virtual Conference (May 14, 2025) and Alachua County Crisis Center’s writing event (Sep 16, 2024).
Pursuing a Master of Arts in Clinical Mental Health Counseling with a focus on clinical practice and crisis-related counseling. Includes counselor education presentations at professional conferences.
Texas State University
Bachelor of Science in Psychology, Psychology
2012 - 2016
Completed a Bachelor of Science in Psychology, providing foundational coursework in psychological principles and practice.
Availability
Location
United StatesAuthorized to work in
Job categories
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