Open to opportunities

Sandy Mazyck

@sandymazyck

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Crisis worker with behavioral health experience, crisis intervention, and resource coordination.

United States

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What I'm looking for

I am seeking a crisis worker or behavioral-health role where I can provide empathetic, timely crisis intervention, coordinate community resources, and grow in case management and counseling skills.

I am a dedicated crisis worker with two years of experience in behavioral health settings, focused on empathetic communication and effective crisis intervention. I hold a Bachelor's degree in Sociology and have consistently connected clients to community-based services to improve outcomes.

In my roles I documented changes in clients' mental health, educated clients about psychotropic medications, and provided supportive counseling during acute crises. I have experience with phone and chat/text crisis response, case management, and maintaining accurate consumer records.

I bring strengths in conflict management, motivational interviewing, CRM use, and appointment coordination, and I strive to ensure clients receive timely, compassionate support and access to necessary social and health services.

Experience

Work history, roles, and key accomplishments

Customer Service Chat and Text Crisis Worker

HopeLink Behavioral Health

Handled chat and text crisis support using empathetic communication, facilitated referrals to community resources, and maintained thorough interaction documentation to improve service delivery.

Chat Support Documentation Referrals Empathetic Case Management

Crisis Worker Case Manager

Servbehavioral

Provided crisis intervention and case management, connecting clients to community-based services and documenting mental health status to inform care decisions.

Crisis Intervention Case Management Mental Health Counseling Documentation Crisis Management