Looking for a job

Samia Islam

@samiaislam

Remote Appointment Setter at Capital Connect BPO, generating and qualifying leads and booking appointments for sales teams.

Bangladesh

Message

What I'm looking for

I'm seeking remote and global opportunities, and I'm comfortable working day or night shifts across US and Australian time zones.

At Capital Connect BPO, I make outbound calls to generate and qualify leads, identify prospects’ needs, and schedule appointments for the sales team. I record lead details and follow-ups in CRM and dialer systems, and meet weekly campaign targets.

Previously, I conducted outreach and provided chat, email, and voice support for international clients at Synergy Business Solutions. At Digifea, I provided administrative and customer support, onboarded campaigns, and led client meetings to set project objectives and strategy.

Experience

Work history, roles, and key accomplishments

Current

Remote Appointment Setter

Current

Capital Connect BPO

Jun 2026 - Present (4 months)

Make outbound calls to generate and qualify leads, build rapport, and schedule appointments for the sales team. Log lead details in CRM and dialer systems, consistently meeting weekly campaign targets.

Outbound Calling Lead Generation Appointment Setting CRM Dialer Systems Client Follow up

Customer Sales & Support Representative

Ace Corp

Feb 2026 - Apr 2026 (2 months)

Handled client communication and support in a fast-paced, target-driven environment. Managed follow-ups and coordinated client schedules to support engagement and conversion.

Customer Support Client Communication Follow up Scheduling

Virtual Assistant / Customer Support Representative

Digifea

Nov 2024 - Jan 2026 (1 year 2 months)

Provided comprehensive administrative support, managed client correspondence, and coordinated schedules. Onboarded new campaigns and led client meetings to set clear project objectives and strategy.

Virtual Assistant Administrative Support Client Correspondence Scheduling Onboarding Client Meetings

Appointment Setter / Cold Calling Specialist

Synergy Business Solutions

Sep 2023 - Oct 2024 (1 year 1 month)

Conducted outreach and provided multi-channel chat, email, and voice support for international clients. Generated high-value leads through outbound calls, scheduled appointments, and coordinated virtual meetings while maintaining accurate CRM records.

Cold Calling Lead Generation Appointment Setting CRM Multichannel Support Virtual Meetings