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Sameer Shaik

@sameershaik2

Technical Application Support at Goldman Sachs, testing a new application and validating its APIs and disaster recovery readiness.

United States

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At Goldman Sachs, I collaborate with the Application Architect on a new application, participating in development and testing key functional scenarios before deployment. I also investigate recurring production issues with Splunk, Oracle SQL/PLSQL, and Linux, and manage application changes through ServiceNow.

At NCR Corporations, I supported an internal ATM field-service application and handled P1 and P2 incidents within SLA. I investigated a performance issue, identified database deadlocks with the DBA team, and supported validation of the resolution.

Experience

Work history, roles, and key accomplishments

Current

Sr. Technical Application Support

Current

Goldman Sachs

Sep 2025 - Present (1 year 1 month)

Collaborated with the Application Architect to build a new application, participating in development and testing. Led root-cause analysis for production issues and managed change activities through ServiceNow.

Oracle SQL Pl SQL Linux Splunk ServiceNow Postman REST APIs Grafana Disaster Recovery Root Cause Analysis Technical Documentation

DevOps Engineer1

NCR Corporations

Jan 2021 - Dec 2023 (2 years 11 months)

Provided production support for an internal ATM field-service application used globally by 5,000+ Customer Engineers. Owned P1 and P2 incidents, monitored system health, and supported releases and disaster recovery exercises.

Production Support Incident Management ServiceNow Jira Splunk Grafana Oracle SQL Pl SQL Linux Oracle ERP Mobile Device Management Disaster Recovery Load Balancing Root Cause Analysis

Education

Degrees, certifications, and relevant coursework

California State University, Fullerton

Master of Science, Computer Science

Activities and societies: Relevant courses: Software Design and Architecture, Web Backend Engineering, Introduction to Machine Learning, Software Management, Database Design, Cyber Forensics, Advance Algorithms.

Pursuing a Master of Science in Computer Science with expected completion in December 2025.