Samara Cain

Called Medicare patients to enroll them in care management services and provided monthly care management. Completed patient health risk assessments for Medicare Annual Wellness Exams. Communicated with providers and team members to maximize efficiency.

Managed primary prior authorizations and coordinated the VFC Program. Communicated daily with providers regarding patient flow, medication orders, and authorization statuses.

Oversaw Directors’ calendars and corresponded with managers to ensure project completion. Managed patient complaints, grievances, transfers, and dismissals.

Greeted patients and managed provider schedules. Roomed patients, collected vitals, and communicated with providers regarding daily patient flow.

Assisted the General Manager and led shifts to success, handling customer complaints professionally. Communicated with local organizations to create new partnerships and fundraisers. Traveled to help open new restaurants and trained new crewmembers.

Completed the Medical Assisting with Phlebotomy Program, gaining essential skills in patient care, phlebotomy, and administrative tasks relevant to a medical office.

Obtained certification as a Certified Nurse Aide and Family Caregiver Assistant, focusing on providing comprehensive patient care and support.

Completed high school education, earning a diploma.