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Samantha MSM
Open to opportunities

Samantha M

@samantham1

Product enablement and visual communication designer crafting clear, story-driven digital experiences.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can combine visual design with product enablement—creating clear instructional assets, improving onboarding, and collaborating with engineering and product teams to ship experiences people can actually use.

I’m a Graphic and Visual Communication Designer with a background in Interactive Design, and I bring a product-minded approach to visual clarity. I leverage visual hierarchy, precise typography, and engaging graphics to simplify complex information and improve how people learn and onboard.

In my current Product Enablement Coordinator role, I create instructional PowerPoint presentations for SaaS product navigation, emphasizing images and visual structure over dense text. I also design and maintain custom HTML email templates in Stripo to keep brand alignment consistent across digital communications.

I’ve partnered with engineering and product design teams on feature improvements, running QA/UAT testing and submitting Jira bug reports, support requests, and enhancements. Previously, I supported system refinement through Oracle-based UAT, maintained supplier profiles with strong data accuracy, and trained internal users via Microsoft Teams—plus I produced weekly, high-fidelity marketing tutorial videos with minimalist typography while iterating directly with the CEO using Slack feedback.

Experience

Work history, roles, and key accomplishments

WC
Current

Product Enablement Coordinator

Woven Health Collective

Jul 2024 - Present (1 year 10 months)

Created and edited instructional PowerPoint presentations for SaaS product navigation, emphasizing visual hierarchy to simplify onboarding. Designed custom HTML email templates in Stripo for consistent branding, partnered on QA/UAT testing with Jira workflows, and managed user profile accuracy to support smooth client onboarding.

IB

Vendor Maintenance Coordinator

Inspire Brands

Dec 2022 - Jun 2024 (1 year 6 months)

Participated in Oracle-based UAT to validate and improve new system changes for a better user experience. Maintained supplier profiles in Oracle, validated tax IDs using Sovos, managed ServiceNow tickets and inbox requests, and trained internal users on the Oracle Supplier Maintenance Portal via Microsoft Teams.

ME

Marketing Video Internship

MeaVana

Apr 2023 - Sep 2023 (5 months)

Executed MeaVana’s visual identity by producing 5–10 weekly minimalist tutorial videos that used clear typography and visual hierarchy to showcase dashboard functionality. Collaborated directly with the CEO and cross-functional teams, incorporating multi-department feedback via Slack to keep all visual assets aligned to brand standards.

Education

Degrees, certifications, and relevant coursework

Kennesaw State University logoKU

Kennesaw State University

Bachelor of Science, Interactive Design

2018 - 2022

Earned a Bachelor of Science in Interactive Design from Kennesaw State University from 2018 to 2022.

Tech stack

Software and tools used professionally

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