SF

Open to opportunities

Sally Francis

@sallyfrancis

Senior HR Operations & Payroll Governance professional delivering compliant, end-to-end payroll operations for global clients.

What I'm looking for

I’m looking for a role where I can own end-to-end HR payroll operations, strengthen compliance through SOC/audit discipline, and drive process excellence with cross-functional stakeholders.

I’m a strategic, detail-oriented HR Operations & Payroll Governance professional with 10+ years of experience improving processes, leading change, and ensuring compliance in multinational HR operations and payroll environments. I specialize in end-to-end employee lifecycle support and validating cross-functional systems through UAT/SIT.

At Strada (formerly Alight), I lead payroll governance and independently manage end-to-end payroll operations for high-profile international clients, including the ABN AMRO Spain payroll project. I maintain operational dashboards, monitor KPIs, track change, coordinate stakeholders, and guide teams through system maintenance testing and hypercare stabilization phases.

I’m recognized for proactive ownership, risk mitigation, and strong cross-cultural stakeholder engagement. I uphold strict compliance by executing SOC controls, maintaining rigorous security standards, and preserving meticulous audit trails—while continuously optimizing operational standards through Desktop Work Instructions (DWIs) and process enablement.

Experience

Work history, roles, and key accomplishments

ST

Current

Senior HR Associate

Current

Aug 2023 - Present (2 years 10 months)

Led payroll governance and end-to-end payroll operations for high-profile international clients, including the ABN AMRO Spain payroll project. Drove change tracking, UAT/SIT validation, SOC controls, and audit trails, earning a Security & Compliance Reward.

Payroll Compliance Payroll Operations UAT SIT Testing SOC HRIS Change Management Compliance Risk Management Stakeholder Management

BY

UAT/SIT Validation Specialist

BYJU'S

Feb 2020 - Jan 2023 (2 years 11 months)

Managed UAT/SIT validation processes and supported change and compliance management across cross-functional teams. Ran full CRM case lifecycle with strict SLA adherence, resolving escalated issues and improving recurring process outcomes.

UAT SIT Validation SLA Management Change Management Compliance Operations Stakeholder Engagement Process Improvement Escalation Management

BL

HR Admin & Personnel Assistant

Baabood LLC

Jul 2015 - Jan 2020 (4 years 6 months)

Handled core HR lifecycle operations, personnel documentation, and payroll inputs in compliance with Oman labor laws. Coordinated statutory compliance activities including visa processing/renewals and labor card processing, while supporting recruitment and onboarding workflows.

HR Operations Statutory Compliance HR Documentation Recruitment support Onboarding coordination

Education

Degrees, certifications, and relevant coursework

BL

Baabood LLC

Master of Business Administration, Business Administration

Completed an MBA in Business Administration, managing HR lifecycle functions including personnel documentation and payroll inputs in compliance with Oman labor laws. Coordinated statutory compliance activities such as government liaisons, visa and labor card processing, and executive logistics for the General Manager.

UC

University of Calicut

Bachelor of Science, Statistics

Earned a B.Sc. in Statistics. Worked on compliance-related administration and operational support activities, including recruitment workflow support by screening resumes, scheduling interviews, and issuing onboarding kits.

Tech stack

Software and tools used professionally

Salesforce

Gmail

Task

Jan

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