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sakthi kumarSK
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sakthi kumar

@sakthikumar

I automate executive reporting, revenue forecasts, and KPI dashboards with Power BI.

India
Message

What I'm looking for

I'm looking to build data-driven reporting, automation, forecasting, and dashboard solutions where I can improve decision-making, streamline workflows, and apply AI-assisted analytics.

At Optum Health and Technology, I own end-to-end PMO reporting for the BU Head, delivering executive summaries, cadence packs, revenue forecasts, and strategic insights with 99%+ accuracy.

I've automated reporting workflows across Optum, Williams Lea, DISYS, Sitel, SPR, and Go Colors using Power BI, Power Query, Advanced Excel, VBA, SQL, and Google Apps Script. My NLP-based metric automation at Optum processed 100+ operational metrics and reduced manual effort by about 70%.

I build reliable dashboards, data models, SOPs, scorecards, and governance processes that help leadership make data-driven decisions across healthcare, BPO, and retail operations.

Experience

Work history, roles, and key accomplishments

WL

Operations Analyst

Williams Lea

Oct 2020 - Jan 2022 (1 year 3 months)

Delivered daily, weekly, and monthly management reports and revenue tracking for leadership review. Maintained Power BI datasets and automated recurring reports to streamline reconciliation processes.

DI

Operations Analyst

DISYS

Jan 2019 - Oct 2020 (1 year 9 months)

Served as BU data owner, delivering KPI dashboards and recruiter-wise performance scorecards. Automated reporting with VBA and built dashboards using Power Query for real-time visibility.

SI

Operations Analyst

Sitel

Dec 2017 - Dec 2018 (1 year)

Created daily inbound/outbound, agent-level chat/ATH, and time-management reports for 500+ agents. Automated billable-hours reporting and built VBA tools for Workforce Management optimization.

SP

MIS Analyst

SPR

May 2017 - Dec 2017 (7 months)

Reported on Salesforce CRM performance and automated payments and invoice workflows, reducing cycle time. Re-designed incentive structures and produced sales reports and campaign summaries.

GC

MIS Analyst

Go Colors

Mar 2014 - Mar 2016 (2 years)

Automated inventory, stock, order, and cash-credit management with VBA and advanced Excel macros. Uploaded and rectified stock data in SAP and analyzed product-level EOSS performance.

Education

Degrees, certifications, and relevant coursework

DU

Dr. C.V. Raman University

Bachelor of Computer Applications, Computer Applications

2015 - 2018

Pursued a Bachelor of Computer Applications, focusing on computer science fundamentals and applications.

AI

Affiliated Institution

Diploma, Hotel Management

2007 - 2010

Completed a Diploma in Hotel Management, gaining foundational knowledge in hospitality operations.

Tech stack

Software and tools used professionally

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