Sakshi Bhilare
@sakshibhilare
Sinor Executive at WNS supporting operational queries through GDS and Zendesk after managing import-export documentation at Fairmacs.
IndiaWhat I'm looking for
At WNS, I provide backend customer support for operational queries and tickets raised through GDS. I use Zendesk and GDS to manage customer concerns and support timely resolution.
At Fairmacs Shipping and Transportation services Pvt. Ltd., I managed import and export customer coordination and ocean freight operations with shipping lines and clearing agents. I handled BL and Bill of Entry documentation, then was promoted to Documentation Executive, managing IGM, DO, and Form 13 filing.
At UR stratergy and 1000 petals Pvt. Ltd., I assisted with import-related business operations, documentation, and shipment coordination. I’m looking to build my career in International Business, Import-Export, Logistics, or Shipping Operations.
Experience
Work history, roles, and key accomplishments
Sinor Associate
WNS
Feb 2026 - Present (7 months)
Provided backend customer support for operational queries and tickets raised through GDS, managing customer concerns using Zendesk and GDS to ensure timely resolution.
Import Export Customer Service and Documentation Executive
Fairmacs Shipping and Transportation Services Pvt. Ltd.
Jun 2024 - Jan 2026 (1 year 7 months)
Managed import and export customer coordination and ocean freight operations with shipping lines and clearing agents. Handled BL, Bill of Entry, and other import/export documentation, and was promoted to Documentation Executive managing IGM, DO, and Form 13 filing.
Operations Executive
UR Strategy and 1000 Petals Pvt Ltd
Mar 2024 - Jun 2024 (3 months)
Assisted with import-related business operations, supported import documentation and shipment coordination, and gained practical exposure to EXIM procedures.
Education
Degrees, certifications, and relevant coursework
Pratibha College of Science and Business Management
Bachelor of Business Administration, International Business
2023 -
Grade: CGPA 9.00
Pursuing Bachelor of Business Administration in International Business, with a CGPA of 9.00.
Pratibha International School and Junior College
Higher Secondary Certificate, Commerce
2021 - 2023
Completed Commerce studies from 2021 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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