Sajan Hithapalan
@sajanhithapalan
Dynamic IT leader with 15+ years of infrastructure project experience.
What I'm looking for
With over 15 years of experience in IT leadership, I have successfully driven complex infrastructure projects across various sectors. My journey has been marked by a commitment to fostering collaboration, championing innovation, and delivering operational excellence. I pride myself on being resilient and empathetic, always striving for continuous growth and improvement in both myself and my teams.
In my recent role as IT Manager at Marinus Services, I played a pivotal role in establishing a shared services center for International Transportation Services. I managed an IT Infrastructure team, implemented robust IT policies, and oversaw budgeting and vendor negotiations, achieving significant cost savings. My experience also includes leading transformative projects, such as the migration to Navis N4, where I ensured seamless transitions and enhanced system reliability through advanced backup solutions and performance monitoring.
Throughout my career, I have consistently focused on aligning technical solutions with business needs, conducting comprehensive training sessions, and developing detailed process documentation to support ongoing operations. My technical expertise spans cloud solutions, storage management, virtualization, and IT service management, making me a versatile leader ready to tackle the challenges of modern IT environments.
Experience
Work history, roles, and key accomplishments
IT Manager
Marinus Services
May 2023 - Sep 2024 (1 year 4 months)
Managed the IT Infrastructure team at Marinus Services, overseeing the establishment of a shared services center for International Transportation Services. Implemented IT policies for security and compliance, managed budgeting and vendor negotiations, and provided Level 3 support across various systems.
ISD Manager (Contract)
ITS
Sep 2022 - May 2023 (8 months)
Played a key role in transforming the legacy Terminal Operating System to Navis N4. Managed internal IT projects, implemented backup solutions, and conducted User Acceptance Testing to ensure system integrity and user satisfaction.
Platform & Storage Solutions Architect
Ali Bin Ali Technology Solutions
Mar 2015 - Sep 2022 (7 years 6 months)
Led infrastructure projects from scope definition to execution, collaborating with project teams to secure RFPs. Designed complex IT infrastructure solutions and provided Level 3 support for escalated issues.
Senior Customer Service Engineer
Wipro Ltd
May 2008 - Mar 2015 (6 years 10 months)
Served as a Subject-Matter Expert in the Wipro-EMC Offshore Development Centre, providing technical support and mentoring. Led implementation of Dell EMC storage solutions and managed Level 3 escalations for various clients.
Education
Degrees, certifications, and relevant coursework
University of Kerala
Bachelor of Science, Computer Science
1994 - 1997
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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