saiteja gajabheemkar
@saitejagajabheemkar
IT professional specializing in cloud infrastructure and systems monitoring.
IndiaWhat I'm looking for
I am an IT professional with four years' experience in system monitoring, cloud infrastructure, and IT operations, with hands-on work in AWS (EC2, IAM, CloudWatch), Azure IAM, ELK, Dynatrace, and SolarWinds. I have a track record of quickly diagnosing system issues, driving incident calls, participating in RCA and patching bridges, and reducing downtime through proactive monitoring and timely escalations.
I have supported 24/7 environments across roles at IGT and Zensar Technologies, improved incident resolution times, contributed to a 10% reduction in downtime, and managed user access via Azure IAM and LDAP. I hold AZ-900 and SC-900 certifications and seek to apply my operational expertise to further increase system availability and reliability.
Experience
Work history, roles, and key accomplishments
Product Support Rep 2
IGT
Jul 2023 - Jul 2025 (2 years)
Provided 24/7 Linux support and infrastructure monitoring, diagnosed performance bottlenecks from logs and metrics to improve system performance and reduced downtime through rapid alert response. Drove incident calls, managed Azure IAM/LDAP access, and consistently met SLAs while improving incident resolution times.
Systems Engineer
Zensar Technologies
Dec 2020 - Dec 2022 (2 years)
Supported NOC and Linux environments for ThermoFisher, monitored systems with SolarWinds, managed incidents in ServiceNow, and produced performance and availability reports that contributed to a 10% reduction in downtime. Handled incident/request workflows and resolved system issues to maintain availability.
Education
Degrees, certifications, and relevant coursework
JITS, Karimnagar
Bachelor of Technology, Computer Science Engineering
2015 - 2019
Completed a Bachelor of Technology in Computer Science Engineering with coursework covering core CS topics and practical IT skills.
SR Junior College, Karimnagar
Intermediate, Intermediate
2013 - 2015
Completed intermediate (higher secondary) education focusing on preparatory coursework for engineering studies.
Green Land High School, Karimnagar
SSC, Secondary Education
Completed secondary school certificate (SSC) education at Green Land High School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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