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Sailaja Patnaik LNU

@sailajapatnaiklnu

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Python backend developer with expertise in web development and APIs.

United States

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What I'm looking for

I am seeking a role that fosters innovation, collaboration, and growth opportunities.

I am a dedicated Python Backend Developer with a strong foundation in technical and backend web development. My experience includes working with the Django framework, Rest APIs, and database management using Postgres. At Detect Technologies, I contributed to enhancing plant and asset efficiency through innovative solutions, including monitoring AI cameras and drones for industrial safety. My collaborative approach allowed me to work effectively with cross-functional teams, gaining valuable insights into API development and AWS.

Prior to my role in tech, I honed my customer service skills as a Service Delivery Officer at Kotak Mahindra Bank, where I was recognized as a top performer in complaint management. My diverse background also includes experience in sales and education, where I developed strong communication and problem-solving abilities. I am passionate about leveraging my technical skills to create impactful solutions and drive efficiency in projects.

Experience

Work history, roles, and key accomplishments

Python Backend Developer

Detect Technologies

Nov 2021 - Present (3 years 10 months)

Developed and maintained backend web applications using Python, Django, and PostgreSQL. Collaborated with a team to write Python scripts and REST APIs for enhancing plant and asset efficiency, including monitoring AI cameras and drones for industrial worker safety.

Python Django REST APIs PostgreSQL AWS Database Design Jira Gitlab

NR Service Delivery Officer

Kotak Mahindra Bank

Nov 2018 - Present (6 years 10 months)

Resolved NR client service queries via mail and calls, managing tasks such as front desk handling, cross-selling, and complaint management. Achieved recognition as a top performer in overall PAN India for FY 2019-2020 and best performer in Complaint Management for the AP region.

Client Relationship Management Cross Selling Communication Customer Service Banking Operations

Customer Service Manager (F & T)

Unimoni Financial Services LTD

Feb 2017 - Present (8 years 7 months)

Handled client calls and pitched sales for core products like Foreign Exchange, Travel, and Tours. Managed front desk client interactions, generated references through floor marketing, and conducted outdoor marketing activities including passport melas.

Sales Foreign Exchange Client Management Marketing Customer Service

Physics Lecturer

St. Joseph's College For Women (A)

Nov 2010 - Present (14 years 10 months)

Lectured theory to intermediate students and handled practical sessions for degree students. Organized seminars and science project exhibitions to enhance student learning and engagement.

Project Management Education

Education

Degrees, certifications, and relevant coursework

Graduation

BSc Computers, Computers

Completed a Bachelor of Science in Computers, gaining foundational knowledge in computer science principles. This program prepared me for roles in technology and software development.