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@sail_hatan666user
I drive process improvements and customer satisfaction as an experienced operations and support professional.
I am an operations and customer-focused professional with experience managing websites, product data, and custom projects. As Website Manager at NorCal Diesel Performance I contributed to an average annual sales increase of +$200,000 through data accuracy, process development, and elevated customer support.
I bring hands-on project coordination and installation experience from manufacturing environments, strong quality assurance practices, and a habit of self-directed research to solve problems and improve processes. I thrive in collaborative teams where I can streamline operations, ensure compliance, and support clients to drive measurable results.
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Work history, roles, and key accomplishments
Self
Conduct self-directed research across diverse fields to identify practical solutions and translate findings into process improvements that support better decision-making and operational outcomes.
Degrees, certifications, and relevant coursework
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