Saif Ul Wahab
@saifulwahab
Results-driven Manager of Systems Administration with 8+ years of experience.
PakistanWhat I'm looking for
As a Manager of Systems Administration with over eight years of experience, I have successfully led CRM strategy and product lifecycles across sales, service, and marketing clouds, including Salesforce CPQ, Sales Cloud, Service Cloud, and Zuora Billing. My expertise lies in bridging the gap between business stakeholders and technical teams, crafting scalable solutions that drive cloud-scale product catalog deployments.
Throughout my career, I have achieved significant milestones, including a 15-20% increase in Annual Recurring Revenue (ARR) through strategic Salesforce initiatives. I directed the Salesforce CPQ implementation and led the migration from Salesforce Classic to Lightning, enhancing user experience and productivity. My ability to manage complex integrations and provide technical leadership has refined large-scale Salesforce configurations, ensuring operational efficiency and continuous process improvement.
In addition to my technical skills, I have designed and implemented a robust SOX internal control framework, ensuring compliance and operational excellence. I am passionate about leveraging technology to drive business success and am committed to fostering collaboration between teams to achieve organizational goals.
Experience
Work history, roles, and key accomplishments
Manager, Systems Admin
Motive
Jan 2016 - Present (9 years 4 months)
Led Salesforce CPQ implementation, contributing to a 15-20% YoY increase in Annual Recurring Revenue by optimizing seller productivity and system efficiency. Directed Salesforce Lightning migration, saving an estimated 30 work hours per user annually, and managed end-to-end integration of third-party applications as technical lead. Designed and implemented a robust SOX internal control framework,
Accountant
Government of Pakistan
Jan 2012 - Dec 2016 (4 years 11 months)
Evaluated and authorized multimillion-dollar expenditures, ensuring fiscal responsibility and conducting comprehensive internal and external audits of government projects. Performed financial analysis to identify trends, assess risks, and provided data-driven recommendations, developing and implementing financial forecasting and budgeting models. Maintained financial systems and databases, providi
Patient Services Assistant
Maroof International Hospital
Jan 2011 - Dec 2012 (1 year 11 months)
Managed patient check-in and check-out processes, scheduling appointments and ensuring timely service delivery. Verified patient insurance coverage and obtained necessary authorizations, accurately entering patient information into Electronic Health Records (EHR). Provided excellent customer service, efficiently resolving patient inquiries and maintaining professional interactions.
Telesales Representative
InfoSpan Inc
Jan 2007 - Dec 2008 (1 year 11 months)
Identified and qualified potential customers through various prospecting methods, executing high-volume outbound calling to effectively present products and services. Built customer relationships, addressed inquiries, and managed the sales cycle using CRM software. Achieved sales targets and contributed to team objectives.
Education
Degrees, certifications, and relevant coursework
VUVirtual University
Masters in Information Technology, Information Technology
Completed a Master's degree in Information Technology. Focused on advanced topics relevant to IT management and systems.
CUCOMSATS University
Bachelor of Business Management, Business Management
Obtained a Bachelor's degree in Business Management. Gained foundational knowledge in business principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
PakistanAuthorized to work in
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