saif mohammad
@saifmohammad
English–Arabic translator and tutor focused on clear communication, instruction, and customer-focused support.
JordanWhat I'm looking for
Content Moderator | Concentrix
Duration: 1.5 years
Monitored and reviewed content to ensure compliance with company policies and community standards.
Evaluated content to maintain a safe and respectful environment for users.
Handled sensitive cases with accuracy and professionalism, providing regular reports on violations.
Contributed to process improvements through constructive feedback and problem-solving.
I provided personalized English lessons, developed lesson plans to improve grammar and communication, and delivered Arabic instruction to non-native speakers on Preply.
I handled customer inquiries and supported users via phone, email, and chat, and reviewed user-generated content to ensure compliance with policies and community guidelines.
I am a fast learner with strong adaptability, experience using AI tools and advanced Excel, and a commitment to continuous professional growth and positive contribution in the workplace.
Experience
Work history, roles, and key accomplishments
Delivered personalized Arabic lessons to non-native speakers worldwide via the Preply platform, improving conversational fluency and comprehension.
Reviewed and monitored user-generated content to ensure compliance with company policies and community guidelines, maintaining platform safety and quality.
Private English Tutor
Private
Jan 2022 - Dec 2022 (11 months)
Provided one-on-one English lessons to students of various ages and proficiency levels, developing personalized lesson plans that improved grammar, vocabulary, and communication skills.
Customer Service Representative
Extensya
Apr 2022 - Aug 2022 (4 months)
Handled English↔Arabic customer inquiries via phone, email, and chat, resolving issues efficiently and providing professional support to improve customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Jadara University
Bachelor of Arts, English Translation
Activities and societies: Private English tutoring; lesson planning; translation practice
Completed a Bachelor’s degree in English Translation with coursework and practical training in translation and language teaching.
Tech stack
Software and tools used professionally
Availability
Location
JordanAuthorized to work in
Salary expectations
Social media
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