Open to opportunities

Mohammad Alshloul

@mohammadalshloul

Message

Experienced educator and have customer service /content moderation experience.

Jordan

Message

What I'm looking for

I am seeking a full-time role where I can apply my teaching experience and customer-service skills in a collaborative, growth-oriented environment with opportunities for professional development.

I am a friendly, organized professional with 3.5 years of teaching experience in Ministry of Education (MOE) Syrian schools and recent roles in customer service and content moderation. I excel in classroom management, lesson planning, student assessment, grading and evaluation, and I bring strong Microsoft Office and core digital competency skills.

I am a team player who learns quickly, manages multiple tasks effectively, and has completed courses including IC3 (Internet Core Competency), an English conversation course, and the New Teachers Course (MOE). I seek a full-time position where I can contribute my instructional experience and customer-service background to a supportive, growth-oriented team.

Experience

Work history, roles, and key accomplishments

Current

Content Moderation Advisor

Current

Concentrix

Jul 2025 - Present (2 months)

Worked as a content moderation advisor handling review and enforcement tasks to ensure compliance with platform policies.

Content Moderation Enforcement Communication Attention To Detail Microsoft Office English

CSR Agent

Extensya

Apr 2025 - Jun 2025 (2 months)

Provided customer service and support as a CSR agent in Irbid, handling client inquiries and supporting moderation-related workflows.

Customer Service Communication Content Moderation Microsoft Office Problem Solving English

Math Teacher

Ministry of Education

Mar 2021 - Jun 2024 (3 years 3 months)

Taught mathematics in MOE Syrian schools for 3.5 years, delivered lesson plans and classroom management that supported student assessment and grading, achieving an 80% GPA evaluation for students.