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Sahil Kalathiya

@sahilkalathiya

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Full-stack developer building GovGuide and a document Q&A platform with React, TypeScript, NestJS, and PostgreSQL.

India

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I built GovGuide, a government service assistant, with a React and TypeScript interface for discovering services and reviewing eligibility, documents, and application steps. Its NestJS API uses JWT authentication and PostgreSQL, with AI service recommendations and asynchronous processing.

I also architected and implemented a five-service document Q&A platform with team-scoped access, asynchronous document ingestion, and retrieval-augmented answers. Earlier, as a Java Backend Developer Intern at TechSmith Solutions, I developed REST APIs and a Dijkstra-based routing module that reduced logistics latency by 30%.

Experience

Work history, roles, and key accomplishments

Technical Support Engineer

Alorica

Jun 2024 - Jul 2026 (2 years 1 month)

Troubleshoot 30–40 enterprise banking application issues daily, including authentication, account access, and application failures. Investigated system behavior, documented error details and troubleshooting steps, and escalated unresolved incidents with technical findings.

Troubleshooting Technical Documentation Incident Management Root Cause Analysis

Java Backend Developer Intern

TechSmith Solutions

Dec 2020 - Apr 2021 (4 months)

Developed and maintained Java REST APIs for a waste management application, implementing structured request handling and controlled access to application resources. Implemented a Dijkstra-based routing module, reducing logistics latency by 30% through optimized route calculation.

Java REST APIs Dijkstra’S MySQL Junit Maven Git