Sagarika Sood

I am a banking professional focused on operational workflows, regulatory compliance, and risk control within financial services. In my current role as a Probationary Officer, I manage account lifecycle activities such as account opening, maintenance, transmission, and servicing requests while ensuring adherence to regulatory guidelines and internal controls.

I take ownership of process accuracy by executing maker-checker controls, handling exceptions, and coordinating with stakeholders to resolve issues quickly. I also support implementation of regulatory changes and process enhancements, including UAT testing activities, and ensure documentation is complete and audit-ready through validation and corrective action tracking.

Earlier, I gained operational and coordination experience through a Management Trainee role and programme and HR intern work, strengthening my ability to manage reporting, documentation, and research-based tasks. I bring strong analytical and problem-solving skills, and I enjoy turning complex requirements into clear, repeatable processes that improve efficiency and support compliance outcomes.