Open to opportunities

Pushpanjan Ghosh

@pushpanjan

Message

Experienced data annotation specialist with leadership and quality assurance strengths.

India

Message

What I'm looking for

I seek a role in data annotation or quality assurance where I can lead teams, improve processes, and deliver accurate, timely annotated data within a collaborative culture.

I am a seasoned data annotation and content quality professional with progressive experience across NLP, NER, content, CV, and e-commerce projects. I have worked in frontline annotation roles and as a team leader, earning recognition for on-time delivery and collaborative performance.

I combine hands-on technical ability with strong communication, training and QA skills, having led feedback sessions and managed teams while delivering consistent, high-quality outcomes for clients and internal stakeholders.

Experience

Work history, roles, and key accomplishments

Current

Voice Process Associate

Current

Globiva

Nov 2022 - Present (3 years 7 months)

Handle voice process responsibilities including customer interactions and operational tasks to maintain service quality and timely delivery since joining the Kolkata team.

Voice support Customer Service Communication MS Excel MS Word & QA Team Collaboration

Sr. ITES Executive

iMerit Technology Services

Sep 2020 - Dec 2022 (2 years 3 months)

Led and executed annotation projects for NLP, NER, content, CV and e-commerce, contributed to team handling and was awarded Best Team Player in 2022.

Data Annotation NLP NER Team Leadership & QA Process Improvement

Content Writer / QA Team Lead

Netscribes

Nov 2015 - Sep 2020 (4 years 10 months)

Managed SEO-driven content creation, content enrichment and quality audits for e-commerce clients while leading training, feedback sessions and QA reviews.

Content Writing SEO Auditing Data Analysis Team Leadership Training