At TinyThunder, I’ve supported client transformation work spanning requirements, process mapping, SharePoint migration, governance and change. For a 13-site migration, I prepared the master data mapping matrix covering 152,688 inventory files and designed the provisioning workbook for IT handover.
I mapped a client’s 48-step development lifecycle, facilitated process workshops and produced process architecture and flows for four core processes. I also wrote five SOPs and designed a document governance framework that I presented to executive leadership.
For a merger go-live, I led the people and communications workstream, developing change impact, readiness, communications and training materials. Previously, at Lyceum Global Holdings, I built implementation plans using Lean Six Sigma principles and Gantt charts, managed project budgets, and introduced Bitrix task tracking across teams.
