Safari Bright Hassan
@safaribrighthassan
Versatile IT professional skilled in technical support and system management.
RwandaWhat I'm looking for
I am a versatile IT professional with hands-on experience as an Assistant Technical Engineer at Kings Sports Ltd. My expertise lies in managing technical systems, troubleshooting complex IT issues, and providing support to ensure seamless operations. With a degree in Information Systems, I possess a problem-solving mindset and a proactive approach to driving reliability in IT environments.
Throughout my career, I have been dedicated to aligning technology strategies with organizational objectives. I thrive in dynamic, fast-paced settings and am passionate about delivering user-friendly solutions. My ability to bridge the gap between technical and non-technical audiences enables effective communication, fostering collaboration across teams to optimize IT systems, reduce downtime, and continuously improve productivity.
Experience
Work history, roles, and key accomplishments
Assistant Technical Engineer
Kings Sports Ltd
Oct 2023 - Present (1 year 8 months)
Responsible for managing IT operations and resolving technical issues to ensure smooth functionality. Tasks include diagnosing and fixing hardware/software problems, setting up and maintaining systems, and providing technical support to staff. Focused on proactive monitoring and troubleshooting to prevent downtime and improve service quality.
IT Support Officer
Premier Bet Rwanda
May 2023 - Oct 2023 (5 months)
Handled various technical challenges, including troubleshooting computer issues, resolving software problems, managing networks, and maintaining technology equipment. Provided end-user support, assisting customers and staff with technical inquiries to ensure a smooth experience using IT systems.
Intern
N@tcom
Mar 2023 - May 2023 (2 months)
Facilitated comprehensive learning experiences in software and networking, leveraging expertise to guide individuals or groups toward proficiency in these domains.
Education
Degrees, certifications, and relevant coursework
Davis College
Advance Diploma, Information Systems
2021 - 2023
Completed an Advance Diploma in Information Systems, focusing on the integration of technology in business operations and the development of IT solutions.
Acej Karama Tvet School
High School Diploma, Networking
2017 - 2019
Studied Networking, gaining foundational knowledge in network management and technical support.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Job categories
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