Saeid Foroutan

Owned the B2B product function, managing 4 product people and led launch of a Buy Now, Pay Later solution that increased sales volume by 37%; implemented processes improving development workflow efficiency by 20% and features that raised LTV 21% and active sellers 47%.

Led Divar's fraud prevention squad of 15+ cross-functional members, achieving a 16.5% reduction in fraud and a 2% decrease in platform-wide user churn; launched a multi-layered authentication system that reduced fraud 8%, spam 11%, and harassment 14%.

Launched an in-app user appeal process reducing case resolution time by 87% and cutting required agents by 40%; leveraged AI/ML to automate fraud review by 40%, lowering operations costs by 25% and boosting fraud-reporting engagement 27%.

Collaborated with fulfillment operations to extend customer time slot availability by 7 days, increasing order fulfillment capacity by 25% and reducing mid-mile late deliveries by 15% through operational and sorting adjustments during COVID-19.

Delivered 20+ product analysis projects using SQL, surveys, usability tests, and A/B tests to optimize item-picking algorithms up to 5% and created dashboards that reduced fulfillment shift scheduling redundancy by 12%.

Completed an MBA in Technology at the University of Tehran from 2018 to 2021.

Completed a Bachelor of Science in Mechanical Engineering at Khayyam University of Mashhad from 2013 to 2017.