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Sadat Ahmed SadiSS
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Sadat Ahmed Sadi

@sadatahmedsadi1

Friendly software support specialist who troubleshoots issues, builds guides, and turns user feedback into better apps.

Bangladesh
Message

What I'm looking for

I’m looking for a role where I can provide friendly software support, troubleshoot issues end-to-end, create clear guides, and work with teams to improve applications—using user feedback to drive continuous learning and better outcomes.

I provide friendly software support by answering questions, fixing user issues, and walking people through problems step-by-step so they can use the application confidently.

At Soft Engine Ltd., I troubleshoot common issues, log problems, and share clear details with the development team. I also create and update simple user guides and FAQs, collect user feedback, and suggest improvements that help the application get better over time.

Beyond support, I’m also a Photographer, videographer, and AI voice and data trainer. I bring a data-focused mindset from my skills in Business and Data Analysis and Data Science, along with decision-making, critical thinking, and strong teamwork.

I’m motivated to work in a collaborative environment where I can keep learning and contribute to real product improvements. My background in Business Studies, plus experiences supporting others through Rover Scouts and BNCC, strengthened my leadership and reliability under instruction.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

First Capital University of Bangladesh logoFB

First Capital University of Bangladesh

H.S.C. (Higher Secondary Certificate), English

Completed H.S.C./Equivalent studies in English at First Capital University of Bangladesh in Dec 2021.

DD

Dr. Mahbubur Rahman Mollah College, Demra, Dhaka

S.S.C. (Secondary School Certificate), Business Studies

Completed S.S.C./Equivalent studies in Business Studies at Dr. Mahbubur Rahman Mollah College, Demra, Dhaka in Apr 2019.

JJ

Jhenaidah Govt. High School, Jhenaidah

Course & Certificate, Business Studies

Completed a Course & Certificate program in Business Studies at Jhenaidah Govt. High School, Jhenaidah. Dates are not provided.

Tech stack

Software and tools used professionally

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