Saba Tabassum
@sabatabassum
I support e-commerce operations, customer experiences, and sales reporting for fragrance retail.
IndiaWhat I'm looking for
At Yusuf Bhai Fragrance, I manage customer enquiries across WhatsApp, the website, and online platforms while helping customers choose fragrances for their preferences and occasions.
I coordinate with warehouse and logistics teams on order processing and delivery updates, resolving issues and supporting a smooth e-commerce experience.
I also maintain weekly sales reports for the “Fragrance of the Week” campaign, tracking featured-fragrance performance and customer purchasing patterns. I’m looking to grow in business operations, marketing, and analytics through postgraduate studies.
Experience
Work history, roles, and key accomplishments
Customer Support / E-commerce Operations Executive
Yusuf Bhai Fragrance (India)
Jul 2025 - Present (1 year 3 months)
Managed customer enquiries through WhatsApp, website, and online platforms. Coordinated with warehouse and logistics teams regarding order processing and delivery updates, and maintained weekly sales reports for the 'Fragrance of the Week' campaign.
Education
Degrees, certifications, and relevant coursework
Justice Basheer Ahmed Sayeed College for Women
Bachelor of Business Administration, Business Administration
2022 - 2025
Pursued a Bachelor of Business Administration degree from 2022 to 2025.
P.N.D Adarsh Vidyalaya Senior Secondary School
Senior Secondary School, General Studies
Completed senior secondary school education in 2022.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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