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Saadiq Karriem

@saadiqkarriem

I support reliable database operations through SQL troubleshooting, access management, and customer-focused technical support.

South Africa

Message

What I'm looking for

I'm looking to apply my SQL, T-SQL, database troubleshooting, and customer support experience in a role supporting operational reporting, reliable database environments, and data-driven insights.

I've supported database environments at redPanda Software, handling daily technical support, user access, permissions, and troubleshooting to minimise disruption to business operations.

I work across SQL Server, PostgreSQL, and Sybase, using SQL and root cause analysis to investigate issues, protect data accuracy, and support operational workflows.

My customer-facing experience in call centres and retail has strengthened how I listen, explain technical details clearly, handle objections, and deliver dependable service in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Junior Database Administrator

redPanda Software

Jan 2024 - Aug 2025 (1 year 7 months)

Provided daily technical support for database environments, ensuring minimal disruption to business operations. Managed user access and permissions with strong attention to detail and data accuracy.

SQL T SQL SQL Server PostgreSQL Sybase Database Administration Permissions Troubleshooting Root Cause Analysis

Education

Degrees, certifications, and relevant coursework

RedAcademy

Higher Certificate in Systems Development, Systems Development

2023 - 2023

Completed intensive training in programming fundamentals, software development life cycle, and database concepts. Gained a solid understanding of how technology supports business operations.