ᴊᴀᴄᴋ Sᴘᴀʀᴏᴡ
@s00
Customer-focused hospitality professional with experience in serving, cashiering, and floor supervision.
What I'm looking for
I am a reliable, customer-focused hospitality professional with hands-on experience in fast-paced casual dining environments, including roles as server, cashier, guest relations officer, and floor supervisor. I consistently deliver exceptional service under pressure and maintain strong customer relationships to drive repeat business.
My background includes supervising daily operations, training and motivating teams, managing POS and cash handling, and maintaining high standards of food safety and cleanliness. I hold hospitality and tourism management coursework and certifications such as Highfield Level 2 Award in Food Safety for Catering and international program participation.
I bring clear communication, leadership, and problem-solving skills, and I am eager to leverage my work ethic and passion for hospitality to enhance guest experiences and support operational excellence in a customer-centric organization.
Experience
Work history, roles, and key accomplishments
Cashier
Papa Johns
Provided friendly and efficient cashier service, maintained a clean workspace, and handled cash transactions to support store operations and customer satisfaction.
Guest Relation Officer
Filli Cafe
Greeted guests and delivered exceptional service, performed side duties such as restocking and cleaning to ensure smooth service and repeat visits.
Floor Supervisor
Filli Cafe
Supervised daily floor operations, led and motivated staff, delegated tasks, and enforced service standards to improve team performance.
Education
Degrees, certifications, and relevant coursework
College of Tourism & Hospitality Management (COTHM)
Associate Degree, Hospitality and Tourism Management
2022 - 2024
Associate Degree in Hospitality and Tourism Management awarded by COTHM, completed 2022–2024.
Allama Iqbal Open University
Intermediate (FA), Arts
2019 - 2021
Completed Intermediate (FA) at Allama Iqbal Open University from 2019 to 2021.
Gujranwala Board
Matriculation, Science
2015 - 2017
Completed Matriculation (Science) under the Gujranwala Board from 2015 to 2017.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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