Himalayas logo
ryan shumaRS
Open to opportunities

ryan shuma

@ryanshuma

IT Support professional skilled in end-user troubleshooting, networking, and hardware/software administration.

Kenya
Message

What I'm looking for

I am seeking an IT support role where I can apply and expand my networking, hardware, and Google Workspace skills within a collaborative, growth-focused team.

I am an IT Support professional with a diploma in Business Information Technology and one year of administrative-level support experience, currently pursuing a bachelor's at Strathmore University. I specialize in end-user troubleshooting, networking connectivity, hardware management, Google Workspace administration, and software setup with a strong focus on user satisfaction.

I have completed internships and entry-level roles where I configured and maintained devices and networks, administered Google Workspace, used remote support tools, managed inventories, and documented IT policies. I hold certificates in AWS Cloud Foundations and Google Analytics, and I am looking to grow my technical skills and contribute reliable IT support to a proactive team.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Strathmore University logoSU

Strathmore University

Bachelor of Business Information Technology, Business Information Technology

2022 -

Pursuing a Bachelor in Business Information Technology at Strathmore University since 2022.

Strathmore University logoSU

Strathmore University

Diploma in Business Information Technology, Business Information Technology

2018 - 2021

Completed a Diploma in Business Information Technology with practical training in IT support, networking, and systems administration.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
ryan shuma - IT Support Specialist - REREC | Himalayas