Ruth Lesson
@ruthlesson
Detail-oriented operations and front-desk supervisor skilled in administration, customer service, scheduling, and documentation.
UgandaWhat I'm looking for
I’m a detail-oriented professional with hands-on experience in office administration, front desk support, customer service, scheduling, documentation, and team coordination. I’m known for reliability and a proactive approach to problem-solving in fast-paced environments.
In my current role as Supervisor at Jnexus Motel, I supervise daily operations to support efficient service delivery and smooth workflow. I handle cashier duties, process payments, and prepare accurate end-of-day sales reports, while maintaining records of sales, inventory, and staff attendance. I also monitor stock levels, place replenishment orders, resolve customer concerns promptly, and delegate tasks to support staff performance.
Previously, I supported Drach Concepts Photography as an Office Assistant and as a Volunteer Project Coordinator, where I managed front desk operations, handled client inquiries, scheduled appointments, maintained organized filing systems, and coordinated communication between team members and stakeholders. I’m also building my foundation through my BA (Hons) Business Management (Project Management) at Middlesex University (Dubai), and my training in the Career Savvy Project Management program.
Experience
Work history, roles, and key accomplishments
Supervisor
Jnexus Motel
Sep 2025 - Jan 2026 (4 months)
Supervised daily operations to support efficient service delivery and smooth workflow. Handled cashier duties, processed payments, and prepared end-of-day sales reports while maintaining records of sales, inventory, and staff attendance.
Project Coordinator
Drach Concepts Photography
Apr 2023 - Jan 2024 (9 months)
Supported planning and coordination of projects by tracking timelines and resources and maintaining project documentation. Coordinated communication between team members and stakeholders and helped identify challenges to meet project objectives.
Customer Service Volunteer
Drach Concepts Photography
Apr 2021 - Jan 2022 (9 months)
Responded to client inquiries about services, pricing, and availability while scheduling and coordinating appointments. Maintained positive client relationships and supported improvements to service delivery processes.
Office Assistant
Drach Concepts Photography
Apr 2021 - Jan 2022 (9 months)
Managed front desk operations by handling client inquiries and scheduling appointments. Maintained organized filing systems for client records and prepared invoices while supporting day-to-day office operations.
Education
Degrees, certifications, and relevant coursework
Middlesex University Dubai
Bachelor of Arts (Honours), Business Management (Project Management)
2025 -
Grade: Upper Second Class Honors
BA (Hons) in Business Management with a focus on Project Management, started in February 2025, achieving Upper Second Class Honors (as reported).
Seroma Christian High School
UACE, General Education
2021 -
Completed UACE at Seroma Christian High School (Mukono) in April 2021.
Bishop Cipriano Kihangiire SSS
UCE, General Education
2018 -
Completed UCE at Bishop Cipriano Kihangiire SSS in January 2018.
Tech stack
Software and tools used professionally
Availability
Location
UgandaAuthorized to work in
Job categories
Skills
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