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Ruth Innocent

@ruthinnocent

Senior Software Engineer specializing in AI systems and API design.

United States

What I'm looking for

I am looking for a role that challenges me and allows for growth, ideally in a collaborative environment focused on innovative technology solutions.

I am a Senior Software Engineer with extensive experience in AI systems and API design. Currently, I work at HubSpot, where I design and develop AI-driven automation tools that enhance efficiency across marketing, sales, and customer service. My role involves building high-performance microservices and optimizing RESTful and GraphQL APIs using technologies like Node.js, TypeScript, and Python. I thrive in Agile environments, collaborating closely with machine learning engineers to deploy and optimize AI models, ensuring that our solutions are both effective and user-friendly.

Throughout my career, I have successfully led the development of scalable backend systems and secure applications, significantly improving user engagement and system efficiency. My previous roles at Link Technologies and Pigeonly allowed me to deliver innovative NLP solutions and mobile messaging applications, respectively, while ensuring compliance with industry standards. I am passionate about leveraging technology to solve real-world problems and drive business growth.

Experience

Work history, roles, and key accomplishments

HubSpot logoHU
Current

Senior AI Platform Engineer

HubSpot

May 2023 - Present (2 years)

Designed and developed AI-driven automation tools within Breeze, HubSpot's next-generation AI suite, enhancing efficiency in marketing, sales, and customer service. Built high-performance microservices and optimized RESTful and GraphQL APIs using Node.js, TypeScript, and Python to power AI Agents and integrate seamlessly with HubSpot’s Smart CRM. Integrated OpenAI’s GPT models using the OpenAI Pyt

Link Technologies logoLT

Machine Learning Engineer

Link Technologies

Oct 2022 - Apr 2023 (6 months)

Delivered scalable, secure NLP solutions for government, telecom, and utility clients, leading end-to-end development and systems integration in an Agile environment. Built core components of a Java-based natural language processing application, applying Test-Driven Development (JUnit) and Feature-Driven Development (GreenPepper). Designed and deployed a multi-protocol web service layer (SOAP, RES

Pigeonly logoPI

Senior Backend Engineer – AI Integrations

Pigeonly

Aug 2020 - Sep 2022 (2 years 1 month)

Engineered scalable backend systems for Pigeonly, a tech company dedicated to reducing the impact of incarceration by facilitating affordable communication between inmates and their families. Led the development of a secure mobile messaging application, enhancing user engagement and increasing active users by 25%. Architected and implemented a robust data processing pipeline, streamlining communic

Influential logoIN

AI Infrastructure Engineer

Influential

Aug 2017 - Aug 2020 (3 years)

Spearheaded backend development on Influential’s AI-powered influencer marketing platform, enabling global brands to activate 3.5M+ creators across TikTok, Instagram, and YouTube. Partnered with cross-functional AI and data science teams to deploy machine learning systems that optimized influencer-brand matching using psychographic and sentiment analysis. Engineered and scaled NLP pipelines using

OrderWithMe logoOR

Web Developer – E-commerce

OrderWithMe

Apr 2015 - Feb 2017 (1 year 10 months)

Instrumental in designing, developing, and maintaining the company’s web-based solutions tailored to small and medium-sized businesses. Developed and maintained web applications using Laravel, Python, MySQL, and React, delivering robust solutions tailored to diverse client requirements. Created an optimized checkout page, leading to a 20% increase in user clicks and a 30% boost in customer purchas

Education

Degrees, certifications, and relevant coursework

University of Nevada – Las Vegas logoUV

University of Nevada – Las Vegas

Bachelor's degree, Computer Science

Studied Computer Science at the University of Nevada – Las Vegas. Gained foundational knowledge in various programming languages and software development principles.

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