Ruslana Malytska
@ruslanamalytska
Customer-focused bakery manager and entrepreneur with strong people leadership.
What I'm looking for
I am a creative, people-focused professional with over a decade of experience in customer service, business management, and brand development. I have led high-volume bakery operations, managed teams, and run successful small businesses that combined production, client relations, and event services.
As Bakery Manager I balanced product quality, client communication, inventory, hiring, training and scheduling while modernizing operations with digital systems and streamlining custom order intake. As an entrepreneur I built and managed a DJ performance brand and a bespoke dessert business, handling bookings, logistics, invoicing and branded content.
I bring adaptability, attention to detail, creative problem solving and strong organizational skills. I aim to deliver memorable customer experiences, support team growth, and contribute operational improvements that drive repeat business.
Experience
Work history, roles, and key accomplishments
Owner / Founder
KHAØS & Just Dessert
Jan 2012 - Present (13 years 8 months)
Founded and managed a DJ performance brand and a custom dessert business since 2012, booking and producing 200+ shows across Canada while handling client acquisition, event logistics, invoicing, and bespoke dessert production for weddings and events.
Bakery Manager
La Maison du Kouign-Amann
Jan 2017 - Jan 2025 (8 years)
Led daily operations of a high-volume bakery from 2017–2025, modernized order intake by introducing digital systems, and maintained product quality while managing hiring, training, scheduling, and customer relations during an ownership transition.
Bakery Team Lead
Second Avenue Sweets
Jan 2016 - Jan 2017 (1 year)
Supported production kitchen and front-of-house operations in a busy dessert shop (2016–2017), prepared pastries and custom orders, managed customer consultations, and maintained product presentation and inventory rotation.
Education
Degrees, certifications, and relevant coursework
A. Y. Jackson Secondary School
High School Diploma, Secondary Education
Completed secondary education at A.Y. Jackson Secondary School.
Le Cordon Bleu Culinary Institute
Diplome de Cuisine, Culinary Arts
2013 - 2013
Completed the Diplome de Cuisine program focusing on culinary and pastry techniques in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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