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Ruslana Malytska

@ruslanamalytska

Customer-focused bakery manager and entrepreneur with strong people leadership.

Canada
Message

What I'm looking for

I’m seeking a role where I can apply people leadership, operations and client-facing skills to improve customer experience, streamline processes, and grow a brand in a collaborative, service-oriented environment.

I am a creative, people-focused professional with over a decade of experience in customer service, business management, and brand development. I have led high-volume bakery operations, managed teams, and run successful small businesses that combined production, client relations, and event services.

As Bakery Manager I balanced product quality, client communication, inventory, hiring, training and scheduling while modernizing operations with digital systems and streamlining custom order intake. As an entrepreneur I built and managed a DJ performance brand and a bespoke dessert business, handling bookings, logistics, invoicing and branded content.

I bring adaptability, attention to detail, creative problem solving and strong organizational skills. I aim to deliver memorable customer experiences, support team growth, and contribute operational improvements that drive repeat business.

Experience

Work history, roles, and key accomplishments

SS

Bakery Team Lead

Second Avenue Sweets

Jan 2016 - Jan 2017 (1 year)

Supported production kitchen and front-of-house operations in a busy dessert shop (2016–2017), prepared pastries and custom orders, managed customer consultations, and maintained product presentation and inventory rotation.

Education

Degrees, certifications, and relevant coursework

AS

A. Y. Jackson Secondary School

High School Diploma, Secondary Education

Completed secondary education at A.Y. Jackson Secondary School.

Le Cordon Bleu Culinary Institute logoLI

Le Cordon Bleu Culinary Institute

Diplome de Cuisine, Culinary Arts

2013 - 2013

Completed the Diplome de Cuisine program focusing on culinary and pastry techniques in 2013.

Tech stack

Software and tools used professionally

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Ruslana Malytska - Owner / Founder - KHAØS & Just Dessert | Himalayas