@rupeshgiri
Healthcare IT Operations Manager at Citizen Infotech who coordinated EHR and eHMIS deployments across healthcare facilities.
CanadaAt Citizen Infotech Pvt. Ltd., I coordinated EHR and eHMIS deployments and day-to-day operations across healthcare facilities. I also managed system upgrades and government-system integrations, addressing client workflow needs and technical requests.
Previously, I provided EHR/eHMIS support and training, using TeamViewer and AnyDesk to troubleshoot issues and explain workflows. I’m currently pursuing a Cybersecurity certificate at Cambrian College.
Work history, roles, and key accomplishments
Citizen Infotech Pvt. Ltd.
May 2024 - Jul 2026 (2 years 2 months)
Coordinated EHR and eHMIS deployments and system operations across healthcare facilities, managed upgrades and integrations, and led support and training staff.
Citizen Infotech Pvt. Ltd.
Feb 2023 - Apr 2024 (1 year 2 months)
Provided functional, technical, and remote EHR/eHMIS support using TeamViewer and AnyDesk, and delivered software demonstrations and training to healthcare staff.
Degrees, certifications, and relevant coursework
Ontario College Certificate, Cybersecurity
2026 -
Pursuing an Ontario College Certificate in Cybersecurity, expected to complete in 2026.
BSc (Hons), Computer Systems Engineering
2019 - 2023
Completed a Bachelor of Science with Honours in Computer Systems Engineering from ISMT College, affiliated with the University of Sunderland.
Software and tools used professionally
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