Ruchi Shah
@ruchishah
Experienced data analyst specializing in business intelligence and insights.
What I'm looking for
I am a seasoned Data Analyst and Business Intelligence Professional with over 10 years of experience in data-driven decision-making and operational analytics. My expertise lies in analyzing enterprise data, identifying key performance drivers, and automating insights to enhance operational efficiency. I have a proven track record of leading operations analytics, improving reporting efficiency, and optimizing workflows across various organizations.
In my current role as a Business Intelligence Engineer at Amazon, I have successfully designed data-driven performance monitoring dashboards using Tableau and SQL, conducted in-depth workflow analyses, and developed automation solutions that significantly reduce manual efforts. My previous experiences at Ithena and California Creative Solutions further honed my skills in predictive modeling, KPI tracking, and real-time performance analytics, enabling senior leadership to make informed decisions that drive business success.
Experience
Work history, roles, and key accomplishments
Business Intelligence Engineer
Amazon
Jul 2021 - Present (3 years 10 months)
Led operations analytics by designing data-driven performance monitoring dashboards using Tableau and SQL. Conducted workflow bottleneck analyses, improving reporting efficiency by 40% and developed automation solutions for system performance tracking.
Business Intelligence Developer
Ithena
Aug 2020 - Jul 2021 (11 months)
Developed self-service reporting platforms to streamline operations and conducted root cause analysis on system inefficiencies, resolving data anomalies by 35%. Implemented KPI tracking mechanisms for senior leadership.
Business Intelligence Developer
California Creative Solutions
Sep 2017 - Jul 2020 (2 years 10 months)
Conducted predictive modeling on operational performance, increasing business forecasting accuracy by 30%. Automated Salesforce data ingestion workflows and developed Tableau-based insights dashboards.
Information Systems Intern
Financial Engines
May 2016 - Aug 2016 (3 months)
Analyzed operational data streams to enhance customer engagement and developed Salesforce CRM automations, improving operational response time by 45%.
Software Engineer
Gilbarco Veeder-Root
Mar 2013 - Jul 2015 (2 years 4 months)
Designed data analysis solutions to optimize operational workflows and customer support. Automated reporting pipelines, reducing manual data handling errors by 20%.
Education
Degrees, certifications, and relevant coursework
Syracuse University
Master of Science, Information Management
2015 - 2017
Studied Information Management, focusing on data analysis, management strategies, and information systems to enhance decision-making processes.
University of Mumbai
Bachelor of Engineering, Electronics & Telecommunication
2008 - 2012
Pursued a Bachelor of Engineering in Electronics & Telecommunication, gaining knowledge in electronic systems, communication technologies, and circuit design.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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