Open to opportunities

Rubens Desrosiers

@rubensdesrosiers

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Internationally trained professional with expertise in administrative roles.

Canada

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am an internationally trained professional with a strong background in administrative business roles. My experience includes working as a Bank Fraud Agent at Canadian Tire Bank, where I conducted thorough reviews and investigations of potential fraud cases, ensuring compliance with regulatory standards. My attention to detail and ability to multitask in high-pressure environments have been key to my success in this role.

Previously, I served as an Early Childhood Assistant at Garderie la Boite à soleil, where I supported early childhood education initiatives and managed various administrative tasks. I am bilingual in French and English, with advanced communication skills that allow me to effectively liaise with clients and government agencies. I am adaptable, detail-oriented, and eager to contribute to a fast-paced environment.

Experience

Work history, roles, and key accomplishments

Current

Bank Fraud Agent

Current

Canadian Tire Bank Financial

Feb 2019 - Present (6 years 4 months)

Conducted thorough reviews and investigations of potential fraud cases, ensuring compliance with regulatory standards. Maintained accurate and detailed documentation using proprietary software and databases. Communicated effectively with clients and team members to resolve issues promptly.

Fraud Investigation Regulatory Compliance Documentation Client Communication Team Collaboration Multitasking

Early Childhood Assistant

Garderie la Boite à soleil

Aug 2017 - Feb 2019 (1 year 6 months)

Supported early childhood education initiatives by assisting in curriculum implementation. Managed administrative tasks, including maintaining accurate records and schedules. Fostered a positive and engaging environment for children and staff.

Scheduling Childcare Positive Environment Creation

Education

Degrees, certifications, and relevant coursework

Niagara College

Certificate, Customer Border Service Security

Completed a program focused on customer border service security. Gained knowledge and skills relevant to security protocols and procedures at borders.

Niagara College

Certificate, Enhanced Language Training for Employment (ELTE)

Participated in enhanced language training for employment. Improved language proficiency to better integrate into the professional workforce.

Collège Boréal

Diploma, Early Childhood Education

Studied early childhood education, focusing on child development and educational practices. Prepared for a career in supporting young children's growth and learning.