Open to opportunities

Ruben Marin

@rubenmarin

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Results-oriented System Engineer with 16+ years of experience.

Germany

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What I'm looking for

I am looking for a challenging role that fosters growth and innovation.

I am a results-oriented System Engineer with over 16 years of experience delivering innovative solutions across diverse industries. My career has been marked by a proven track record in product management, project management, software development, and system integrations. I excel in leveraging agile methodologies and product management frameworks to drive business value and enhance operational efficiency.

Currently, I serve as a Senior Product Manager at BestSecret, where I lead high-impact initiatives to revolutionize the procurement process. My achievements include developing a digital product that automates the offer lifecycle, reducing external provider costs by 40%, and improving pricing proposal accuracy by 20%. I am passionate about collaborating with cross-functional teams to identify business needs and opportunities, ensuring that our solutions are both innovative and effective.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

BestSecret

Apr 2022 - Present (3 years 3 months)

Leading high-impact initiatives to revolutionize the procurement process, empowering the commercial team to make data-driven decisions. Defined product vision, managed roadmaps, and executed product launches using Agile methodologies.

Product Management Project Management Agile Methodologies Market Research Data Analysis Cross Functional Collaboration Software Development System Integration

Project & Integration Manager

Rank Internation Group

Mar 2021 - Jan 2022 (10 months)

Responsible for the successful initiation, planning, execution, and closure of technical projects for a gaming platform. Led project development using Agile methodology and coordinated with various teams to ensure timely delivery.

Project Management Agile Methodology Cross Functional Collaboration Technical Project Management System Integration Regulatory Compliance Delivery Management

Technical Integration Manager

NetEnt Malta LTD

Dec 2018 - Mar 2021 (2 years 3 months)

Led integration projects for new and existing B2B customers, ensuring gaming operators gained access to the platform. Collaborated with Account Managers and addressed integration-related issues.

Integrations Management B2B API Development Performance Analysis Technical Troubleshooting Project Coordination Customer Relationship Management Software Development System Integration

Technical Support Engineer

NetEnt Malta LTD

Oct 2016 - Jul 2018 (1 year 9 months)

Provided business-to-business support to NetEnt customers, handling requests and issues within SLA. Achieved high customer satisfaction metrics and implemented a knowledge database to improve operational efficiency.

Technical Support Customer Service SLA Management Problem Solving Knowledge Management Performance Metrics Team Collaboration Platform Support

Software Support Engineer

TekExperts

Oct 2014 - Oct 2016 (2 years)

Provided technical support for HP Configuration Manager, ensuring customer issues were resolved efficiently. Worked collaboratively within a team to enhance service delivery.

Technical Support Customer Service Team Collaboration Configuration Management Performance Metrics Problem Analysis Client Communication

Team Lead Operation

Telefonica VE

Nov 2009 - Apr 2014 (4 years 5 months)

Led operations within the team, ensuring effective communication and project execution. Managed team performance and coordinated with various departments to meet organizational goals.

Team Leadership Operations Management Communication Skills Project Coordination Performance Management Strategic Planning Problem Solving Customer Engagement Process Improvement

Network Specialist

Telefonica VE

Dec 2007 - Nov 2009 (1 year 11 months)

Specialized in network management and support, ensuring optimal performance and reliability of telecommunications services. Collaborated with technical teams to resolve network issues.