Ruben Hernandez

Manage concurrent AWS and GenAI engagements, overseeing scope, capacity planning, stakeholder communications, and delivery risks. Led a 5-workstream enterprise AI program and recovered at-risk engagements.

Led Agile AWS delivery with solution architects, aligning sprints with SOW, architecture, and delivery commitments. Planned sprint scope and capacity, validated task readiness, and coordinated staffing and PTO.

Led software development lifecycle projects with Scrum Masters and Product Owners. Maintained RAID logs, RACI, RTM, project plans, and delivery reporting in Jira and Smartsheet.

Developed, evaluated, and implemented strategic plans to improve company performance. Managed manufacturing processes and deliverables, including leadership of FDA certification.

Led Fulfillment Services and managed IT innovation projects. Managed company-wide BPT projects and delivery risks with development and QA.

Expanded Subscriber Services Operations (SSO), strengthening global SRM/SSD leadership. Enhanced PDE and PM templates and completed phase 1 of a global project to automate emails across applications.

Supported NPI costing, pricing, prototypes, quality, test, ECO, materials, and software/firmware activities. Coordinated customers, materials, and operations to manage build schedules and on-time delivery.

Led end-to-end R&D projects, defining SOWs, budgets, and stakeholder sign-off. Managed SDLC delivery, project risks, and SPI/CPI against baselines.

Coordinated global IT application projects during the company split, managing deadlines, budgets, and activities for the IT/software team. Migrated assigned platforms from HP servers to HPI-specific infrastructure.

Coordinated cross-functional teams to deliver within scope, budget, and schedule. Transferred 2 products from the end customer to our site, increasing revenue by 100%.

Developed, configured, tested, and optimized processes and systems, implementing accessories and tools.

Claude Certified Associate – Foundations certification from Anthropic, completed in 2026.

AWS Certified Cloud Practitioner certification from AWS Training and Certification, completed in 2025.

MBA with a specialty in Finance from Tec Milenio, Guadalajara, completed in 2019.

SMC – Scrum Master Certified from Agile Academy, completed in 2018.

Completed the PMI Impact of Projects course at Tec de Monterrey in 2016.

Diploma in Project Management from ITESO, Guadalajara, completed in 2014.

Industrial Engineer with a specialty in Quality & Projects from Universidad de Guadalajara, completed in 2012.