Open to opportunities

Roy Kimathi

@roykimathi

Message

I build web applications and solve complex technical support problems.

Kenya

Message

What I'm looking for

I'm looking to contribute my technical problem-solving, data quality, and software engineering skills to AI development, evaluation, and responsible improvement, ideally in a remote-friendly environment where I can work independently and collaborate on structured technical challenges.

I've built a role-based Road Rescue and Insurance web application that supports real-time rescue requests, insurance claims, dispatching, assessment workflows, and secure access control.

At Synresins Ltd, I troubleshoot hardware, software, application, and network issues; maintain IT infrastructure; and communicate clear technical recommendations to users and management. I approach problems systematically, prioritizing accuracy, reliability, user impact, and consistent system performance.

I'm also interested in applying my Computer Science foundation in AI, machine learning, data analysis, quality assurance, and technical documentation to the responsible development and evaluation of next-generation AI systems.

Experience

Work history, roles, and key accomplishments

Current

IT Support Engineer

Current

Synresins Ltd

Oct 2025 - Present (1 year)

Analyze and troubleshoot complex hardware, software, application, and network issues, identifying root causes and implementing appropriate solutions. Monitor network infrastructure, diagnose connectivity issues, and resolve faults to maintain reliable system performance.

hardware troubleshooting Network Troubleshooting System Analysis Technical Documentation User Support

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Science, Computer Science

Pursuing a Bachelor of Science in Computer Science with coursework in machine learning, network and distributed programming, software engineering, and information systems.