Open to opportunities

Rosita Rodriguez

@rositarodriguez

Message

I’m a Case Analyst III specializing in financial remediation, fraud detection, and regulatory compliance.

United States

Message

What I'm looking for

I’m seeking a remote-first role where I can lead high-priority investigative casework, ensure 95%+ accuracy, and strengthen regulatory compliance and AML/fraud controls through clear documentation and data-driven decisions.

I’m a Case Analyst III with 7+ years of expertise in financial servicing and federal contracting, focused on complex casework remediation, fraud detection, and regulatory compliance. I thrive in high-stakes investigative workflows where strict accuracy and data integrity matter, and I consistently apply sound judgment while managing multiple high-priority projects independently.

In my current role, I lead end-to-end investigative casework—performing troubleshooting, remediation, and gap analysis of high-priority data discrepancies and I deliver deep-dive findings that support process improvements for senior leadership. I also manage sensitive escalations, maintain 95%+ accuracy through quality audits, and keep regulatory requirements on track.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Case Management Analyst III

Current

ASM Research

Apr 2025 - Present (1 year 2 months)

Led end-to-end investigative casework for high-priority data discrepancies, performing root-cause/gap analysis and remediation while maintaining 95%+ accuracy in case determinations and quality audits. Resolved escalated disputes through bilingual (English/Spanish) stakeholder communication and presented process-improvement recommendations to senior leadership.

Investigative Casework Root Cause Analysis Fraud Detection AML Compliance Regulatory Compliance Data Reconciliation Microsoft Office

Case Processing Specialist II

ASM Research

Dec 2024 - Apr 2025 (4 months)

Performed complex financial data analysis across internal systems to verify and finalize 1095-A Form distributions, supporting tax reporting accuracy with exceptional precision. Collaborated with cross-functional remote teams to monitor high-volume workflows and meet strict daily deliverables.

financial data analysis 1095 A Validation Data Reconciliation Case Management Remote Team Quality Assurance Reporting Regulatory Minded Decisioning

Creative Designer

Freelance

Aug 2021 - Dec 2024 (3 years 4 months)

Created digital designs for product development that were printed using laser printers to meet production requirements. Managed daily client communications and produced compelling visual presentations that contributed to successful pitches and new business opportunities.

Visual Presentation Production Coordination Social Media Creative Support

Financial Servicing Representative II

USAA Bank

Mar 2019 - Jun 2021 (2 years 3 months)

Managed high-volume financial transaction auditing while ensuring compliance with federal banking regulations and internal risk-mitigation policies. Identified and escalated AML Red Flag indicators, resolved complex financial discrepancies through forensic research, and streamlined high-priority member escalations while cross-training across deposit servicing, credit cards, and wire transfers.

Fraud Investigation Regulatory Compliance Forensics Data Privacy Deposit And Credit Servicing Risk Mitigation Cross Functional Collaboration

Operation Collections Specialist

J.P. Morgan Chase

Sep 2018 - Feb 2019 (5 months)

Maintained meticulous account documentation with clarity, conciseness, and regulatory precision while analyzing account data across multiple applications for efficient resolutions. Negotiated repayment structures to improve customer payment compliance and mitigate institutional loss while consistently meeting productivity and quality benchmarks.

Collections Operations Regulatory Compliance Multi Application Analysis Forensic Account Research Workflow Management

Lead Beauty Consultant / Certified Mentor

LimeLight

Jun 2013 - May 2018 (4 years 11 months)

Conducted product presentations and led a consultant team, providing ongoing training and regional programs as a certified mentor. Managed operational logistics for training events, created data-driven documentation for sales goals, and supported marketing by managing multiple social media accounts and producing visual announcements.

Team Leadership Product Presentations Mentoring Event Operations Sales Goals Visual Merchandising