Gayle Estes

Delivered patient-centered care with 1:6 patient ratios, educating patients and families on prognosis, treatment plans, and at-home care. Administered medication, performed physical assessments, and documented patient symptoms to provide high-quality care. Collected blood samples, delivered IVs, blood transfusions, and any necessary treatments.

Provided hospice triage support for patients and families, working 12+ hours on Saturdays and all holidays. Responsible for triaging patients, plotting nurse visits, and coordinating with nurses regarding patient conditions and requests. Educated families and patients, assisted with DME issues, and offered emotional support and guidance.

Provided high-volume telephonic triage services for UCF University of Central Florida, managing diverse specialties including Primary Care, Cardiology, and Endocrinology. Responsible for patient triage, case management, scheduling, prescription fulfillment, referral assistance, and prior authorizations. Assisted with lab orders, results, and patient education, ensuring adherence to protocols and v

Provided comprehensive telephonic care for a diverse patient population on the New York City Department of Health Covid Hotline. Delivered Covid-related education and resources to individuals, families, and employers. Assessed for Covid signs and symptoms, provided treatment advice using protocols, and determined eligibility for state paid sick leave programs.

Provided comprehensive telephonic care for a diverse population, including active military and dependents, through Optum Global Nurse Advise Line. Assessed and provided appropriate treatment dispositions using protocol templates, and offered education on concerns and medications. Handled Covid inquiry calls and maintained a secret service clearance.

Provided nursing care within a corrections facility. Applied nursing skills in a unique and challenging environment. Ensured patient well-being and safety in a correctional setting.

Provided flexible psychiatric care for adult and pediatric patients with a wide spectrum of mental illnesses, including acute care and detox status. Administered medication and continually evaluated patient nursing needs through physical and mental status assessments, including suicidal potential. Initiated and coordinated treatment plans, ensuring safety of staff and patients, and maintained accu

Served as Charge Nurse for a behavioral health lockdown unit and simultaneously as Weekend Supervisor for the facility. Assessed cognitive, mental, physical status, and comorbidities of patients, developing treatment plans and administering medications. Managed skin and wound care, fall risk assessment, and provided routine medical care and skilled nursing, while training patients on daily living

Studied fine arts at Memphis College of Art, completing a Bachelor of Fine Arts degree.

Completed nursing studies at Tennessee State University, earning a degree in nursing.